Assistant Restaurant Manager at Max and Erma's

SSP France Belgique Luxembourg; Detroit (MI); On-site; USD 52,000 - 55,000; Full time

Job summary

A leading company in food and beverage services seeks an Assistant Restaurant Manager at Detroit's major airport. This full-time role combines operational management with customer service excellence, providing opportunities for career growth and competitive compensation. Candidates should possess retail management experience, strong leadership abilities, and a passion for a fast-paced environment.

Benefits

Opportunity for quarterly bonus and year-end super bonus

Comprehensive Benefits Package

Career Progression Opportunities

Qualifications

• 2+ years of retail management experience, with bar management experience preferred.
• Proficient in MS Office and Point-of-Sale systems.
• Ability to handle diverse team interactions.

Responsibilities

• Manage and evaluate team performance while providing feedback.
• Recruit, train, and assign tasks to team members.
• Handle financial responsibilities including inventory and payroll.

Skills

Leadership

Customer service

Problem solving

Organizational skills

Communication

Computer literacy

Education

High School Diploma or equivalent

Associate's degree or equivalent coursework

Job description

Assistant Restaurant Manager at Max and Erma's

Join to apply for the Assistant Restaurant Manager at Max and Erma's role at SSP France Belgique Luxembourg

Assistant Restaurant Manager at Max and Erma's

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Restaurant Manager at Max and Erma's role at SSP France Belgique Luxembourg

• Opportunity for quarterly bonus and year-end super bonus

Join Our Team!

• $52,000 - $55,000 / year
• Opportunity for quarterly bonus and year-end super bonus
• Comprehensive Benefits Package
• Career Progression Opportunities
  
  

Are you an experienced retail professional with a passion for high-volume and a knack for leadership?

We have an exciting opportunity for a Max and Erma's Assistant Manager at the Detroit Metropolitan Wayne County Airport (DTW). If you thrive in a fast-paced retail environment and are ready to take on a challenging and rewarding role, we want to hear from you!

What You’ll Do

• Manage All Retail and Customer Service Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
• Lead and Develop Team: Recruit, train, and communicate with team of Retail Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.
• Systems and Processes: Maintains adherence to all company policies and procedure.
• Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
• Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.
• Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.
• Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.
  
  

What We’re Looking For

• Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
• Experience: 2+ years in retail in a management/supervisory capacity with 1 year of bar management experience.
• Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
• Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
  
  

Why Join Us?

• Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
• Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
• Competitive Compensation: $52,000 - $55,000 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.
  
  

Ready to Apply?

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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