Assistant Restaurant Manager

Hunter Super Techs - TurnPoint; Minnesota; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible Schedule

Free Shift Meals

Best in Class Training & Continuous学习

Advancement Opportunities

Paid Time Off

Tuition Benefits (SNHU Partnership)

Community & Charitable Involvement

Job summary

Dunkin - Taneja Restaurants in Minnesota is seeking an Assistant Restaurant Manager to support the Restaurant Manager and shifts leaders. You will lead team activities, ensure brand standards and training, and drive guest satisfaction while upholding operational excellence at the Dunkin location.

The role focuses on leading the team in store operations, managing schedules, and contributing to top-line profitability within franchise guidelines.

Qualifications

• Fluent in spoken and written English.
• Basic computer skills.

Responsibilities

• Lead team meetings with Restaurant Manager and shift leaders.
• Oversee Brand Training Programs, scheduling, training and certification.
• Maintain guest-focused culture and ensure positive guest experiences.
• Review guest feedback and implement action plans for improvement.
• Ensure brand standards, recipes and systems are followed and executed.

Skills

Fluent English

Basic computer skills

Job description

Location: 2436 Highway 10, Mounds View, MN, 55112
Position Title: Assistant Restaurant Manager
Franchise Organization/Location: Dunkin - Taneja Restaurants
Reports To: Restaurant Manager

Overview

Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. Here in Minnesota be a part of the growing Dunkin' family. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'. An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.

Benefits

We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.

• Flexible Schedule
• Free Shift Meals
• Best in Class Training & Continuous Learning
• Advancement Opportunities
• Paid Time Off
• Tuition Benefits (SNHU Partnership)
• Community & Charitable Involvement

Responsibilities

• Able to perform all responsibilities of restaurant team members
• Lead team meetings, along with Restaurant Manager
• Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals and results to restaurant team members
• Execute along with RM, new product rollouts including training, marketing and sampling where applicable
• Execution of Point of Purchase instore set up per Brand standards
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
• Control costs to help maximize profitability
• Completion of inventory on a periodic basis as determined by Franchisee
• Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
• Support RM in assigning staff and deployment
• Support to RM in completion of supplier and other vendor orders
• Conduct self-assessments and corresponding action plans
• Ensure restaurant budget is met as determined by Franchisee
• Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
• Engages with Dunkin' Brands Field Operations team as appropriate

Management Responsibilities

• Recruit, hire, onboard and develop restaurant team members
• Assist team and shift lead performance appraisal process
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Education/Experience

• Basic computer skills
• Fluent in spoken and written English

  Key Competencies

  • Good analytical skills and business acumen
  • Works well with other in a fun fast paced team environment
  • Ontime, demonstrates honesty and positive attitude
  • Willingness to learn and embrace change
  • Ability to train and develop a team
  • Guest focused
  • Time Management
  • Problem solving
  • Motivating others

  Physical Demands / Working Conditions

  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting packages (if applicable)
  • Wearing a headset (if applicable)
  • Working in a small space