Assistant Restaurant Manager

Dunkin' Donuts; Media (Delaware County); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading coffee and baked goods franchise is seeking an Assistant Restaurant Manager. This role involves hiring and training staff, enforcing company standards, and ensuring guest satisfaction. Ideal candidates will have supervisory experience and strong financial acumen, with a commitment to creating a positive team atmosphere. This position is based at 400 E Baltimore Ave, Media, PA.

Qualifications

• Restaurant/retail supervisory experience preferred.
• Must be 18+ (where applicable).
• Strong math and financial awareness.

Responsibilities

• Hire, onboard, schedule, and coach Crew and Shift Leaders.
• Create a guest-first culture and resolve issues quickly.
• Control food, labor, and waste to hit profit goals.

Skills

Fluency in English

Computer skills

Problem Solving

Team Building

Conflict Management

Education

High school diploma or equivalent

Job description

Dunkin' - Assistant Restaurant Manager Needed!

Do you thrive in a dynamic and fun environment where teamwork is key? Are you motivated by delivering exceptional guest experiences? If so, we want you to join our Dunkin' team as an Assistant Restaurant Manager!

As a highly skilled Assistant Restaurant Manager, you will support the Restaurant Manager in creating a loving and enthusiastic atmosphere while developing a dedicated team. This role offers you the chance to enhance your leadership skills and make a significant impact on our guests' experiences.

Key Responsibilities

• Hire, onboard, schedule, and coach Crew and Shift Leaders; set clear expectations and hold people accountable.
• Create a guest-first culture: staff to demand, model service, resolve issues fast, and act on feedback.
• Enforce safety, food safety, sanitation, and Brand standards; complete action plans to improve quality and speed.
• Execute promotions and new product rollouts (training, sampling, merchandising).
• Track results daily; control food, labor, and waste to hit profit goals.

Skills & Qualifications

• Fluency in English; basic computer and writing skills; must be 18+ (where applicable).
• Restaurant/retail supervisory experience preferred.
• Strong math and financial awareness; high school diploma or equivalent.

Core Competencies

• Guest Focus: anticipates needs, follows through, uses recovery process.
• High Standards: sets goals, reads reports, learns and applies best practices.
• Problem Solving: finds root causes, makes timely decisions, empowers others.
• Influence: models integrity, builds trust, leads teamwork.
• Team Building: sets goals, measures results, recognizes wins, holds self/others accountable.
• Conflict Management: listens first, applies policy, escalates when needed.
• Developing Others: creates and updates individual development plans; coaches with feedback.
• Business Acumen: understands competition and P&L drivers; innovates to improve results.

Location: Media, PA 400 E Baltimore Ave, Media, PA 19063, USA

Join our team today and take the next step in your career with Dunkin'! Apply now!

You are applying for work with a franchisee of Dunkin Donuts /Baskin-Robbins, not Dunkin Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2017. People Capital Group. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.

Company Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.