Assistant Restaurant Manager

Workstream; Marple Township (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

Dunkin' in Broomall, PA seeks an Assistant Restaurant Manager to support the Restaurant Manager in building a loving, energetic team and delivering outstanding guest experiences. You will hire, onboard, schedule and coach Crew and Shift Leaders; champion a guest-first culture; enforce safety, sanitation and Brand standards; and lead promotions and new product rollouts.

Daily you’ll track results, control food, labor and waste to hit profit goals while developing others and strengthening

Qualifications

• Fluency in English; basic computer and writing skills; must be 18+.
• Restaurant/retail supervisory experience preferred.
• Strong math and financial awareness; high school diploma or equivalent.

Responsibilities

• Hire, onboard, schedule, and coach Crew and Shift Leaders; set clear expectations and hold people accountable.
• Create a guest-first culture: staff to demand, model service, resolve issues fast, and act on feedback.
• Enforce safety, food safety, sanitation, and Brand standards; complete action plans to improve quality and speed.
• Execute promotions and new product rollouts (training, sampling, merchandising).
• Track results daily; control food, labor, and waste to hit profit goals.

Skills

English fluency

Basic computer skills

18+ age

Supervisory experience

Education

High school diploma or equivalent

Job description

Dunkin' - Assistant Restaurant Manager Needed!

Do you thrive in a dynamic and fun environment where teamwork is key? Are you motivated by delivering exceptional guest experiences? If so, we want you to join our Dunkin' team as an Assistant Restaurant Manager!

As a highly skilled Assistant Restaurant Manager, you will support the Restaurant Manager in creating a loving and enthusiastic atmosphere while developing a dedicated team. This role offers you the chance to enhance your leadership skills and make a significant impact on our guests' experiences.

Key Responsibilities

• Hire, onboard, schedule, and coach Crew and Shift Leaders; set clear expectations and hold people accountable.
• Create a guest-first culture: staff to demand, model service, resolve issues fast, and act on feedback.
• Enforce safety, food safety, sanitation, and Brand standards; complete action plans to improve quality and speed.
• Execute promotions and new product rollouts (training, sampling, merchandising).
• Track results daily; control food, labor, and waste to hit profit goals.

Skills & Qualifications

• Fluency in English; basic computer and writing skills; must be 18+ (where applicable).
• Restaurant/retail supervisory experience preferred.
• Strong math and financial awareness; high school diploma or equivalent.

Core Competencies

• Guest Focus: anticipates needs, follows through, uses recovery process.
• High Standards: sets goals, reads reports, learns and applies best practices.
• Problem Solving: finds root causes, makes timely decisions, empowers others.
• Influence: models integrity, builds trust, leads teamwork.
• Team Building: sets goals, measures results, recognizes wins, holds self/others accountable.
• Conflict Management: listens first, applies policy, escalates when needed.
• Developing Others: creates and updates individual development plans; coaches with feedback.
• Business Acumen: understands competition and P&L drivers; innovates to improve results.

Location: Broomall, PA 2500 West Chester Pike, Broomall, PA 19008, USA

Join our team today and take the next step in your career with Dunkin'! Apply now!