Assistant Restaurant Manager

Chuck E Cheese; Grand Rapids (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading family entertainment company as an Assistant Manager, where you'll lead a dedicated team to ensure every guest leaves happy. This role involves managing staff, maximizing profits, and creating a safe and enjoyable environment for families. Ideal candidates will have a strong background in management, effective communication skills, and a passion for guest service.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Career development opportunities

Qualifications

• Ability to work 40 hours per week.
• At least 21 years old (RVP approval may allow younger applicants).
• One year of managing people or six months as an Opening Coordinator.

Responsibilities

• Make daily decisions involving time management and staff scheduling.
• Build sales and maximize profits by recruiting and training your team.
• Coach and inspire the team to deliver outstanding guest service.

Skills

Coaching and Developing Others

Effective Communication

Composure

Resourcefulness

Ethics and Integrity

Time and Priority Management

Education

High school diploma or GED

Job description

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!

Job Description

Ready to level up your management career? Think you’ve got what it takes to lead at the beloved family entertainment industry leader? Families love Chuck E. Cheese because our people are the best of the best. As an Assistant Manager, you’ll help lead a team committed to making sure “every guest leaves happy.” It’s a high-energy, high-reward opportunity – ready and waiting for you.

Job Responsibilities:

1. Make daily decisions that involve time management, staff scheduling, cleanliness, and upholding product and guest service standards.
2. Build sales and maximize profits by effectively recruiting, training, developing, and motivating your team to meet company and guest expectations.
3. Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and efficient environment.
4. Understand cost control procedures, inventory, financials, and labor management.
5. Take ownership of an Area of Impact (AOI) in one of four areas and rotate through each:
   • The Kitchen – manage product ordering, food safety, scheduling, and cleanliness. Oversee pizza dough preparation, cooking, and other menu items.
   • Sales – oversee the Cashier, Salad Bar, and Gift Shop. Monitor sales results, inventory, ordering, and profitability. Ensure quality of Salad Bar and prep procedures.
   • Showroom – lead birthday party execution and planning. Maximize bookings and guest satisfaction while optimizing seating.
   • Gameroom – partner with the Technical Manager to maintain game and equipment condition, analyze game data, and keep areas guest-ready.

Skills We’re Looking For:

• Coaching and Developing Others
• Effective Communication
• Composure
• Resourcefulness
• Ethics and Integrity
• Time and Priority Management

Minimum Qualifications:

• Ability to work 40 hours per week
• High school diploma or GED
• At least 21 years old (RVP approval may allow younger applicants for roles involving alcohol)
• One year of managing people or six months as an Opening Coordinator

Essential Job Functions and Work Environment:

• Lift or carry objects weighing 0-50 pounds
• Stand, bend, kneel, reach, push/pull, walk, and squat during shifts
• Work environment includes flashing lights, moving mechanical parts, loud noise, and exposure to variable weather conditions

We prioritize safety and health, adhering to strict sanitation standards. Reasonable accommodations are available for individuals with disabilities.

Company Overview and Benefits:

CEC Entertainment, headquartered in Irving, Texas, leads in family entertainment with brands like Chuck E. Cheese and Peter Piper Pizza. We celebrate family milestones and are committed to safety, community involvement, and providing a fun environment. Benefits include medical, dental, vision, life insurance, disability, 401(k), and career development opportunities.

We are an Equal Opportunity Employer and value diversity in our workforce.