Assistant Restaurant Manager

SSP America; Colorado Springs (CO); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus

Year-end bonus

Comprehensive benefits

Career progression opportunities

Job summary

SSP America at Colorado Springs Airport (COS) is seeking an Assistant Restaurant Manager to oversee daily operations across multiple concepts. You will lead a team, monitor service standards, and ensure a smooth guest experience in a fast-paced retail setting.

This role offers growth opportunities, a competitive hourly rate, quarterly and year-end bonuses, and a comprehensive benefits package, with exposure to diverse brands within a large airport operation.

Qualifications

• 2+ years in restaurant management/supervisory role.
• Proficient with MS Office and POS systems.
• Strong communication and leadership abilities.

Responsibilities

• Manage all restaurant and customer service activities, supervise team performance, and provide feedback.
• Lead and develop the team: recruit, train, assign tasks, and maintain service standards.
• Ensure adherence to company policies and procedures.
• Handle office tasks including funds, media, inventory, purchasing, scheduling and payroll.
• Assist in forecasting and budgeting by analyzing sales reports.
• Address routine issues and escalate complex problems to management.

Skills

Leadership

Customer service

Team management

Communication

Education

High School Diploma or equivalent

Associate’s degree or equivalent coursework preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

POS systems

Job description

• Opportunity for quarterly bonus and year-end super bonus

Join Our Team!

• $21 - $23 / hour
• Opportunity for quarterly bonus and year-end super bonus
• Comprehensive Benefits Package
• Career Progression Opportunities

Are you an experienced retail professional with a passion for high-volume and a knack for leadership?

We have an exciting opportunity for an Assistant Restaurant Manager located at the Colorado Springs Airport (COS). If you thrive in a fast-paced retail environment and are ready to take on a challenging and rewarding role, we want to hear from you!

This position will support all 6 of our units within the Colorado Springs Airport. This will give you an amazing opportunity to work with different restaurant concepts and understand how different brands operate and hold their standards for operation!

What You’ll Do

• Manage All Restaurant and Customer Service Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
• Lead and Develop Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.
• Systems and Processes: Maintains adherence to all company policies and procedures.
• Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.
• Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports.
• Problem Solving: Address routine issues and elevate complex problems to higher management as necessary.

What We’re Looking For

• Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
• Experience: 2+ years in a restaurant management/supervisory capacity.
• Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
• Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Why Join Us?

• Dynamic Environment: Work in the fast-paced and exciting setting of a major airport!
• Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
• Competitive Compensation: $21 - $23 / hr + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

• Accepting Applications through 12/3/2026