Assistant Restaurant Leader (Asst. General Manager) In Training

McDonald's; Chattanooga (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

McDonald's in Chattanooga, TN is looking for an Assistant Restaurant Leader to support daily operations and lead teams in the absence of the Restaurant Leader. The ideal candidate should have 3-5 years of experience in hospitality, retail, or restaurant management.

This role includes coaching staff, managing performance, and executing business strategies to ensure a high-quality guest experience. Flexible scheduling and a commitment to mentorship within the restaurant are essential.

Qualifications

• 3-5 years’ experience in an Assistant Manager or equivalent role in hospitality or restaurant.
• Ability to analyze and act on Profit and Loss (PnL) Statements.
• Experience in managing a team and training employees.

Responsibilities

• Support the Restaurant Leader on all aspects of operations.
• Lead daily operations in the absence of the Restaurant Leader.
• Coach department and shift leaders on performance.

Skills

Hospitality experience

Leadership skills

Profit and Loss management

Communication skills

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Responsibilities & Duties

The Assistant Restaurant Leader provides support to the Restaurant Leader on all aspects of operations. The ARL will lead all operations in the absence of the Restaurant Leader. Additionally, the ARL will be responsible for leading day to day operations and administration, providing coaching to department and shift leaders, and monitoring key performance indicators and creating in the moment action plans to ensure positive results. The ARL should be a change and servant leader and serve as a business partner under the Restaurant Leader.

Requirements

• Must have 3-5 years’ experience in an Assistant Manager or equivalent manager role in a hospitality, retail, or restaurant environment with similar or higher volume.
• Have a can-do attitude and be committed to the overall success of the business.
• Must be able to understand, analyze, and act on a Profit and Loss (PnL) Statement.
• Must be able to execute labor controls, and coach their leadership team on labor controls.
• Must be able to create action plans, delegate tasks among the leadership team, and follow up to ensure completion of tasks.
• Must be able to maintain an environment conducive to a fun, productive, and compliant workplace that focuses on our People!
• Must be able to effectively communicate and track goals.
• Responsible for being able to manage by walking around (MBWA) in a manner that encourages the use of systems, standards, and routines, as established by McDonald’s and The Good Food Group.
• Responsible for ensuring a compliant performance management process is followed.
• Responsible for leading employee-centric training programs within the restaurant.
• Must be able to lead a culture of hospitality to ensure that our restaurants are leaders in guest service.
• Responsible for talent acquisition for restaurant-level roles.
• Must be able to work a flexible schedule and be on call as business needs dictate.

Preferred Qualifications

• 5 plus years’ experience in an Assistant General Manager or equivalent role within retail, hospitality, or a restaurant business.
• Desire to continue to advance in restaurant leadership.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.