Assistant Restaurant General Manager, River House

Montage Laguna Beach; South Carolina; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) retirement plan with company-mé

Hotel discounts

Free meals

Job summary

Montage International, home to the River House restaurant, seeks an Assistant Restaurant General Manager to lead operations, elevate guest experience, and drive profitability. You will mentor teams, manage events, and uphold the brand’s luxury service standards across all shifts.

You will partner with leadership to ensure top-quality food, service, and presentation while maintaining strict cost controls and safety protocols. This role offers growth in a premium resort environment.

Qualifications

• Prior food and beverage supervisory or management experience.
• Excellent verbal and written communication skills.
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer.
• Microsoft Office products; Word, Excel, PowerPoint, and Outlook.
• Embrace Technology - continually learn, adapt and master to new operating system.
• Knowledge of food service techniques and cost controls such as labor, productivity, food cost and other expenses.
• Knowledge of food and alcoholic beverages.
• Knowledge of hotel food and beverage operations.
• Budgetary analysis capabilities.
• Ability to work a flexible schedule including weekends and holidays.
• Luxury hotel experience, a plus.

Responsibilities

• Provide strategic and operational leadership for the hotel's restaurants.
• Drive profitability through revenue generation, cost control, guest satisfaction, and associate engagement.
• Assist the General Manager with daily restaurant operations, floor support, events, and reservations.
• Assist with recruitment, training, and development of personnel within the department.
• Manage conflict resolution and ensure disciplinary procedures are followed.
• Maintain constant communication within the restaurant and with management.
• Monitor lighting, music, temperature, service levels, and cleanliness; ensure quality and presentation standards.
• Maintain systems, inventory, scheduling, costs and operational efficiencies.
• Attend restaurant daily line-ups and weekly meetings.
• Ensure safety and sanitation policies are followed.
• Create and maintain staffing schedules and coverage.
• Implement cost controls and revenue enhancement strategies.
• Deliver high standards of service and guest experience; create WOW moments.
• Take on additional duties as needed by business.

Skills

Restaurant operations

Team leadership

Guest service excellence

Data analysis

Budgeting

Tools

Microsoft Office

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

At Montage, It's All Because of YOU!

Assistant Restaurant General Manager, River House

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it's a way of life. Don't just imagine the possibility—join us.

Your Leadership

• Provide strategic and operational leadership, guidance, direction, and tactical expertise on the hotel's restaurants
• Drive hotel profitability through revenue generation in the restaurant, cost control, guest satisfaction, and associate engagement
• Assist the General Manager with daily restaurant operations, floor support, special events, and restaurant reservations
• Assist with the recruitment, training, and development of personnel within the department
• Provides conflict resolution and ensures disciplinary and termination procedures are followed and that all workplace standards are upheld
• Promptly addresses all operational issues with Management and Staff
• Maintain constant communication within the restaurant
• Monitor all elements (lighting, music, temperature), business levels, staffing levels, service levels, Forbes standards, service timing, dining room cleanliness and take steps to ensure food/beverage quality and presentations are met at all times
• Responsible for maintaining the cleanliness and accuracy of the restaurant
• Responsible for maintaining systems, inventory, scheduling, cost and operational efficiencies
• Attend all restaurant daily line-ups and weekly meetings
• Ensure the department abides by all safety and sanitation policies
• Create and maintain staffing schedules, ensuring appropriate coverage
• Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
• Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
• Deliver on guests' expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside the scope of duties, based on business needs

About You

• You are passionate about restaurant operations
• You are exceptional in leading a team
• You are passionate about providing exceptional service and creating memorable moments
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Must Haves

• Prior food and beverage supervisory or management experience
• Excellent verbal and written communication skills
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
• Microsoft Office products; Word, Excel, PowerPoint, and Outlook
• Embrace Technology - continually learn, adapt and master to new operating system
• Knowledge of food service techniques and cost controls such as labor, productivity, food cost and other expenses
• Knowledge of food and alcoholic beverages
• Knowledge of hotel food and beverage operations
• Budgetary analysis capabilities
• Ability to work a flexible schedule including weekends and holidays
• Luxury hotel experience, a plus

You will Enjoy

• DTO (Discretionary Time Off)
• Healthcare benefits
• Health Savings Account and Flexible Spending Accounts
• 401 [k] retirement plan with company matching, fully vested, and loan option
• Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
• Fertility & Family Forming Assistance
• Parental leave pay differential
• Pet Insurance
• Hotel discounts
• Free meals
• Fitness & wellness discounts
• LinkedIn Learning membership
• Hearts of (insert brand)/Hearts of Pendry community engagement
• Associate's events throughout the year

Physical Requirements

• Grasping, holding, sitting, walking, repetitive motions, bending over
• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull foo