Assistant Recreation Supervisor-Events & Programs

Strategic Government Resources, Inc.; College Station (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Strategic Government Resources, Inc. is seeking an Assistant Recreation Supervisor to help administer the Wolf Pen Creek Park district and related Parks & Recreation facilities.

The role supports planning, development, and coordination of community programs, special events, and facility rentals. The position involves supervising part-time staff, coordinating reservations and events, and delivering excellent customer service to residents.

Qualifications

• Bachelor's degree in recreation, environmental science, public administration, or related field and 1 year related experience (or equivalent).
• Valid Texas Driver's License.
• Foundational knowledge of supervisory principles and practices.
• Knowledge of specialized Parks & Recreation software.
• Excellent verbal and written communication skills.
• Excellent public relations and marketing skills.
• Ability to establish and maintain effective working relationships with diverse populations.
• Flexibility to work evenings, weekends, or holidays.
• Ability to work outdoors and lift up to 40 lbs.

Responsibilities

• Assist in implementing Parks & Recreation events and programs initiatives and managing related facility operations, including processing reservations and payments.
• Coordinate, manage, and execute community events, programs, and facility rentals; ensure information accuracy and customer relations.
• Support supervision of part-time staff; assist with interviewing, training, evaluating performance, and addressing concerns.
• Provide on-site supervision and operational oversight for events across city locations.
• Evaluate events using surveys and data to identify improvements and implement changes.
• Deliver high-quality customer service by addressing inquiries and resolving concerns.

Skills

Verbal and written communication

Public relations

Interpersonal skills

Supervisory principles

Outdoor work readiness

Education

Bachelor's degree in recreation/environmental science/public administration or related field

1 year related experience or equivalent

Tools

Parks & Recreation software

Job description

Description

Under the general direction of the Events & Programs Recreation Supervisor, the Assistant Recreation Supervisor assists with the daily administration of the Wolf Pen Creek Park district and auxiliary Parks & Recreation facilities. This role is responsible for assisting in the planning, development, and coordination of community programs, special events, and facility rentals.

Principal Duties

• Assist in implementing Parks & Recreation events and programs initiatives and managing related facility operations, including processing reservations, managing reservation software, and handling deposits and payments for Wolf Pen Creek Park facility and auxiliary Parks & Recreation facilities.
• Participate in the coordination, project management, and execution phases for community events, special programs, and facility rentals, ensuring information accuracy, promoting positive public and customer relations, and maintaining adequate inventory and upkeep of related equipment.
• Support the coordination and management of part-time recreation staff and work activities; perform supervisory duties to include participating in interviewing, training, motivating, and evaluating performance; work with staff to correct deficiencies; identify and resolve employee concerns and/or conflicts; and provide discipline and hiring recommendations.
• Assist with the on-site supervision and operational oversight of special and community events hosted across various city locations.
• Evaluate the effectiveness, participation, and customer service quality of events and program activities utilizing participant surveys, technology and internal data metrics; identify operational inefficiencies, develop and recommend strategic solutions, and collaborate with leadership to implement program modifications that optimize efficiency and service delivery.
• Deliver high-quality customer service by addressing and resolving inquiries and concerns from customers and citizens by delivering timely, effective solutions that promote positive outcomes.
• Participate in the coordination of advertising and public service announcements for programs and events in collaboration with the Parks & Recreation Marketing Coordinator.
• Represent the department by participating in a variety of meetings and serving on internal and external committees and boards as requested.
• Perform other duties as assigned, including providing operational oversight in the absence of the Recreation Supervisor.

Qualifications

• Required:
• Bachelor's Degree in a field related to area of assignment such as recreation, environmental science, public administration, or related field, and one (1) year experience directly related to area of assignment; or the equivalent combination of education and experience
• Valid Texas Driver's License
• Foundational knowledge of supervisory principles and practices
• Knowledge of specialized Parks & Recreation software
• Excellent verbal and written communication skills
• Excellent public relations and marketing skills
• Ability to establish and maintain effective working relationships, and to interact and communicate effectively with diverse populations and demographics
• Availability to accommodate a flexible, irregular work schedule that may include evenings, weekends, or holidays
• Willingness and ability to work in outdoor environments; adapt to variable weather conditions and outdoor elements; and have the physical capacity to safely lift, carry, and move up to 40 lbs.

An Equal Opportunity and Military Friendly Employer