Assistant Rail Operations Analyst, Capitol Corridor

San Francisco Bay Area Rapid Transit District (BART); California (MO); On-site; USD 82,000 - 108,000; Full time

Job summary

BART is seeking an Assistant Rail Operations Analyst to support Capitol Corridor operations through data analysis, reporting, scheduling, and program administration. The role involves preparing metrics, assisting with service planning, and helping deliver Tap2Ride initiatives with internal and external stakeholders.

The successful candidate will analyze operational data, create presentations, monitor project timelines, and contribute to improving station and railcar conditions while coordinating

Qualifications

• Bachelor’s degree from an accredited college or university.
• Strong data analysis and reporting skills.
• Ability to coordinate with multiple stakeholders and departments.

Responsibilities

• Assist development of processes to improve conditions of stations, railcars, and operations.
• Conduct field visits to assess conditions and report results.
• Track project timelines and deliverables with higher level staff.
• Participate in research and analysis for assigned projects.
• Prepare study conclusions and implementation plans.
• Prepare technical documents and correspondence.
• Analyze alternatives and recommend policy or procedure changes.
• Support planning and administration of studies/projects.
• Interact with other departments, agencies, vendors, and stakeholders.
• Respond to customer feedback and questions as needed.
• Support meetings with external stakeholders and track actions.

Skills

Data analysis

Reporting

Scheduling

Stakeholder coordination

Auditing

Project administration

Communicating results

Education

Bachelor's degree

Tools

Office software

Job description

Pay Rate

SEIU Professional Grade S06
Hourly Rate: $39.63 (Step 1) - $51.80 (Step 5)
*External candidates will start at Step 1

Reports To

Manager of Capitol Corridor Transit Support

Days Off

Sat - Sun

Who May Apply

All current BART employees and Future BART employees

Current Assignment

Capitol Corridor is an intercity passenger rail service connecting Auburn/Sacramento to Silicon Valley, including San Francisco, Oakland, and Berkeley. Fully funded by the State of California, Capitol Corridor receives administrative support from BART through a managing agency agreement and is a department within BART.

The Assistant Rail Operations Analyst for Capitol Corridor will support the administration of the operating department by analyzing data, preparing and presenting statistical reports, assisting with scheduling and service planning, and making recommendations to improve station, railcar, and operational conditions. The role will also help administer and deliver Capitol Corridor’s Tap2Ride program, participate in meetings, develop reports and performance metrics, and monitor progress, actions, and project timelines.

The most qualified candidates for this position will have highly developed competencies in the following areas, which will be reinforced in the related work experience and will be articulated during the selection process:

• Operational details and data delivery architecture of Amtrak and Capitol Corridor.
• Scheduling principles, ridership analysis, and service planning.
• Navigating complex operating environments with many stakeholders, public and private.
• Advanced or cutting-edge methods of revenue collection and fare evasion mitigation.
• Proficiency in analyzing data, preparing reports, and using findings to inform operational strategies.
• Conducting audits of assets, infrastructure, and operational systems.
• Organizational skills and project administration.

1. Assists in the development of processes to improve conditions of stations, railcars, and operations.
2. Makes field visits to passenger stations and trains to assess physical conditions, operational efficiency, and compliance with established standards and procedures; generates reports, communicates results to responsible parties, develops methods and processes to eliminate non-standard conditions.
3. Assists higher level staff with tracking project timelines and deliverables.
4. May participate in research and analysis for assigned projects.
5. Assists with preparation of study conclusions, development of implementation plans and implementation of policy and procedural changes.
6. Prepares and maintains technical documents, correspondence and other written materials.
7. Analyzes alternatives and makes recommendations regarding such areas as equipment, cost analysis, policy or procedure modifications, etc.
8. Provides support in planning and administering operational, administrative or management studies/projects related to the activities of the department assigned.
9. Interacts with other District departments, other transit or governmental agencies, vendors and external stakeholders depending on the nature of the project to which assigned.
10. Responds to customer feedback and questions as needed.
11. Provides professional support for meetings with external stakeholders; assists with tracking of action items; and follows up with meeting participants as appropriate.

Education

A bachelor’s degree from an accredited college or university.

Substitution

Professional experience such as assisting in planning and organizing operational, administrative or management studies/projects; assisting in budget preparation, analysis and monitoring; and assisting in administrative, systems, statistical and other management analyses may be substituted for the education on a year-for-year basis.

Knowledge of

• Basic principles, practices and methods of administrative, organizational, and procedural analysis
• Public administration
• Current office procedures, methods, and equipment, including computers and supporting word processing and spreadsheet applications
• Basic principles of analysis, research, and data collection.

Skill in

• Collecting, evaluating and interpreting varied information and data either in statistical or narrative form
• Data processing and creating reports and presentations containing detailed charts and graphs
• Analyzing administrative, operational and organizational problems
• Evaluating alternatives and reaching sound conclusions
• Operating office equipment including computers and supporting word processing and spreadsheet applications
• Preparing clear, concise and complete reports and other written materials
• Working on and coordinating multiple projects and meeting critical deadlines
• Establishing and maintaining effective working relationships with those contacted in the course of work