Assistant Property Manager -West End, Kew Gardens, August

Bernstein Management Corporation; Washington (District of Columbia); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Rent discount at BMC properties

401K with immediate vesting

Medical plan options

Paid time off

Gym membership contributions

Job summary

Bernstein Management Corporation (BMC) is seeking a skilled Lease Administrator to join our DC-area portfolio. You will interact with prospective residents, present apartment options, and guide applicants through the leasing process.

The role includes processing applications, preparing lease paperwork, and coordinating move-ins with vendors and on-site teams. Responsibilities span renewal management, parking leases, resident relations, and daily leasing traffic records.

Qualifications

• Previous experience in residential property management and leasing.
• Proficiency with Microsoft Office Suite including Word, Excel, and Outlook.
• Must possess professional written and verbal communication skills.
• Comprehensive knowledge and understanding of multifamily operations with the ability to detect issues of concern, and act to effectively problem solve.

Responsibilities

• Meet with prospective residents and present available apartments that best fit their desires and budget.
• Review, process and approve or deny applications.
• Review prepared leases and move-in packages to ensure all necessary paperwork is properly executed prior to signing.
• Perform bookkeeping duties as required.
• Proactively manage the lease renewal process.
• Manage parking spaces and prepare parking leases.
• Keep a daily accounting of leasing traffic.

Skills

Detail-oriented

Analytical skills

Time management

Organizational skills

Multitasking

Teamwork

Customer service

Communication skills

MS Office

Fair housing knowledge

Education

College degree

Tools

Yardi

MS Office

Job description

About Bernstein Management Corporation

Bernstein Management Corporation (BMC) has been a regional leader in real estate management for more than 70 years. BMC's investment affiliate is a fully discretionary, private real estate fund with assets valued at over $2.4 billion, low leverage and significant capacity to make additional investments. Focusing almost exclusively on the Washington D.C. metropolitan area, the portfolio currently includes 100+ investments representing over 5,800 residential units and 4.1 million square feet of commercial space including office, retail and industrial assets. BMC's team of over 250 industry experts manage the portfolio with a hands-on, vertically integrated approach. For more information, visit www.bmcproperties.com.

Job Responsibilities

Lease Administration

• Meet with prospective residents and present available apartments that best fit their desires and budget
• Review, process and approve or deny applications
• Review prepared leases and move-in packages to ensure that all necessary paperwork is properly executed prior to signing
• Perform bookkeeping duties as required
• Proactively manage the lease renewal process
• Manage parking spaces and prepare parking leases
• Keep a daily accounting of leasing traffic

Vendor Management

• Schedule company-authorized contractors and vendors to prepare vacant apartments for move-in and monitor all work in progress
• Perform cost analysis and comparison when required
• Ensure vendors' performance is effective, efficient, and safe

Resident Relations

• Respond to residents' concerns in a timely, professional, and respectful manner
• Prepare resident move-out form and submit to manager on resident move-out date
• Address noise complaints from residents in writing
• Prepare and send resident correspondence using RentCafé
• Encourage resident retention

Building Inspection

• Inspect apartments to ensure they are move-in ready two days prior to move in
• Perform pre- and post- move-out inspections
• Inspect all properties upon request by residents and management

General Administration

• Help cultivate a high level of professionalism, customer service, attention to detail and pride of work in all staff
• Assist in the development of a high-quality on-site team through implementation of effective training and guidance
• Assist the Manager and Property Manager in addressing resident and vendor concerns
• Assist in implementation of all policies and procedures as authorized in the Company policy and procedures manuals. Ensure compliance as necessary
• Assist with ensuring that all physical aspects of the property are fully functional, safe, and attractive
• Attend periodic training seminars to improve property management techniques
• Enjoy frequent opportunities to earn performance-based bonus incentives throughout the year
• Be available to work a varied schedule, including weekends and some holidays as required
• Other duties as assigned as trained for and are qualified to do.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, as described above.

Requirements

• Previous experience in residential property management and leasing
• Proficiency with Microsoft Office Suite including Word, Excel, and Outlook
• Must possess professional written and verbal communication skills
• Comprehensive knowledge and understanding of multifamily operations with the ability to detect issues of concern, and act to effectively problem solve

Preferences

• Yardi experience (property management accounting software)
• College degree
• Knowledge of Fair Housing Laws and Regulations

Knowledge, Skills, and Abilities

• Detail-oriented
• Strong analytical and problem-solving skills
• Strong time management and organizational skills
• Ability to work in a fast-paced environment
• Ability to multi-task and follow through
• Ability to work under pressure
• Ability to work effectively as a team contributor on applicable assignments
• Ability to respond to others' needs in a timely and courteous manner

BMC's People First Commitment

At BMC, we know that work/life balance is not just important, it's necessary. As a member of our team, your experience will be valued, and your hard work will be rewarded with a generous benefits package including paid time off, medical plan options, 401K match with immediate vesting, rent discount at BMC properties, paid volunteer leave, gym membership contributions, and company-wide social outings.

The market-based pay range for this role is $28 to $33 per hour (plus additional bonus and commission incentives). The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

Bernstein is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.