Assistant Property Manager - The Pointe

Barrett & Stokely; Hilliard (OH); On-site; Full time

Job summary

A leading real estate investment and management firm seeks a Property Assistant to support the Property Manager and enhance resident services. Responsibilities include managing rent, assisting in financial reporting, and ensuring apartments are ready for new residents. Ideal candidates should possess a High School Diploma, experience in multi-family management, and excellent customer service skills.

Benefits

401(k) / 401(k) Match

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee discount

Paid time off

Parental leave

Professional development assistance

Referral program

Qualifications

• Two years related experience in multi-family management, leasing, or customer service.
• Knowledge of Fair Housing laws and property management practices.
• Must maintain professionalism and be authorized to work in the US.

Responsibilities

• Assist the Property Manager in directing staff and ensuring service excellence.
• Collect and post rent payments; initiate eviction processes when needed.
• Inspect apartments to ensure readiness for new residents.

Skills

Customer Service

Verbal Communication

Written Communication

Multi-tasking

Organizational Skills

Education

High School Diploma or G.E.D.

Tools

MS Office Suite

Realpage Software

Job description

Barrett & Stokely, a real estate investment and management firm, has been engaged in all aspects of multifamily real estate development and management since 1975. Throughout that time, we have remained steadfast in our approach: We deliver solutions for complex real estate challenges, while providing exceptional service.

Our current portfolio includes over 12,000 multifamily apartment homes in the Midwest. With over 300 employees, our company strives each day to provide an exciting and fulfilling working environment where people want to come to work!

Every Barrett & Stokely employee has a hand in fulfilling our purpose - We enhance neighborhoods and build communities.

Core Values

• Build Trust, Share Respect
• Invest in People
• Thoughtful Decision Making
• Growth through Learning
• Positivity
  
  

Come be a part of such a rewarding experience!

Essential Job Functions

• Assist Property Manager in leading, directing staff to ensure highest level of service to residents.
• Collect and post rent payments, processes late payments, issues late notices to residents, and initiates the eviction process when needed.
• Assist the Property Manager with financial and operational reporting.
• Generate renewal offers, keep track of all returned offers and draft leases after returned.
• Inspect apartments prior to move-in to make sure unit is move in ready and with the new residents at move in. Complete all the necessary paperwork.
• Input daily resident information from walk-in traffic, move-ins, move-outs, and apartment conditions.
• Comply with local ordinances, state, and federal laws, including Fair Housing laws.
  
  

Qualifications

• High School Diploma or G.E.D. preferred.
• Two (2) years related experience in multi-family management role and/or leasing, sales and/or customer service background; or equivalent combination of education and experience.
• Knowledge of multifamily property management practices and processes: Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collection, eviction procedures, accounting principles, property safety, and use of property management software.
• Strong customer service abilities, and verbal / written communication skills.
• Must be a self-starter with excellent multi-tasking and organizational skills.
• Must be proficient in MS Office Suite including Word and Excel. Proficient in Realpage software.
• Maintain courteous, helpful demeanor with owners, residents, prospective residents, co-workers, vendors, etc. Must always demonstrate professionalism.
• Must be authorized to work in the US without company sponsorship.
• Valid drivers license preferred. Must have reliable transportation.
• Ability to pass a criminal background check is required.
  
  

Benefits

• 401(k) / 401(k) Match
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee discount
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
  
  

Schedule

Starting Rate of pay $19.00 per hour

• Day shift
  
  

Barrett & Stokely is an Equal Opportunity Employer