Assistant Property Manager - Spruce Manor Apartments

Mercy Housing Inc.; Indianapolis (IN); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking an Assistant Property Manager to support day-to-day operations at a vibrant senior housing community. This role involves collaborating with the Property Manager, providing exceptional customer service, and enhancing resident engagement. You will have the opportunity to make a meaningful impact on the lives of residents while ensuring compliance with housing regulations. Join a mission-driven organization that values respect, justice, and mercy, and be part of a team dedicated to creating thriving communities. If you are passionate about affordable housing and making a difference, this part-time opportunity is perfect for you.

Benefits

Healthcare plans

15 days of earned PTO

403b + match

Early close Fridays

Paid Time off between Christmas and New Year's

Paid Parental Leave

Paid Life Insurance

Free Employee Assistance Plan

Pet Insurance options

Qualifications

• Strong understanding of HUD and Tax Credit experience is essential.
• One year of administrative or customer service experience preferred.

Responsibilities

• Assist with resident records and collect rent and income.
• Respond to customer service requests and assist leasing process.

Skills

Customer Service

Documentation Skills

Regulatory Compliance

Accounting Skills

Education

High School Diploma or equivalent

Tools

Real Estate Property Management Applications

Job description

Assistant Property Manager - Spruce Manor Apartments

Job Category: Property Operations

Requisition Number: ASSIS003693

Posted: April 16, 2025

Full-Time

On-site

Locations

Showing 1 location

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events. Spruce Manor Apartments is a 138 unit affordable senior housing located in Indianapolis, IN.

We encourage candidates with lived experience to apply. This is a part-time position, the schedule is: Monday-Tuesday-Wednesday 9:00 am to 4:30 pm each day (with a 1/2 hour for lunch each day). Which equals 21 hours/week.

Pay: $23.00 - 24.00 /hour DOE

Benefits:

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties:

• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer service requests.
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications:

• High School Diploma or equivalent.

Preferred Qualifications:

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge and Skills:

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

Mission Values:

At Mercy Housing, everyone contributes to a mission and values centered culture. We are committed to demonstrating the values of Respect, Justice, and Mercy in all aspects of our daily work. At Mercy Housing, we seek applicants who are committed to racial equity, diversity, and inclusion. We believe we are more effective when diverse groups of people, including residents, feel valued, respected, and included.

*This is a brief description of the position.

Mercy Housing is a fair-chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.