Assistant Property Manager-South End

Gh Gruppe; Charlotte (NC); On-site; Full time

Job summary

An established industry player is seeking a dynamic Assistant General Manager to enhance community living experiences. This role involves leading a dedicated team, ensuring exceptional service, and achieving occupancy goals while fostering a positive environment. With a focus on creativity and community, you will engage with residents, manage financial objectives, and maintain impeccable property standards. Join a company that values your growth and well-being, offering competitive compensation and comprehensive benefits. If you are passionate about property management and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Competitive compensation

Health & wellness benefits

Paid leave

Retirement planning

Tuition reimbursement

Qualifications

• 2+ years in property management, hospitality, or retail.
• Outstanding communication and customer service skills.

Responsibilities

• Lead by example and contribute to financial objectives.
• Conduct tours and achieve occupancy levels.
• Coach team members and solve customer issues.

Skills

Communication Skills

Customer Service

Social Media Management

Problem Solving

Leadership

Education

Experience in Property Management

Real Estate License (or willingness to obtain)

Tools

YARDI

Social Media Platforms

Job description

At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them. We do this every day as we design, build, manage, and maintain one-of-a-kind residences, as well as through an array of support and consulting services. Building community within our organization enables us to build better communities for all.

Everyone at Bozzuto is focused on delivering exceptional experiences to all of our stakeholders, including our own associates. Our work inspires us to be our best in each of our roles, living out a spirit of community within a welcoming and inclusive workplace. Guided by our core values of creativity, concern, passion, and the pursuit of perfection, we’re inspired and empowered to reach higher, achieving our fullest professional and personal potential, and be truly extraordinary.

Primary Responsibilities:

You’re a role model, people person, jack-of-all-trades. Which is how you successfully 'do' and lead, and why you enjoy the variety that comes with accomplishing both. You’re passionate about apartment living, connecting with the local community and creating experiences for our residents that bring both of these together. You’re a quick thinker and thrive in a fast-paced environment, yet your obsession for details positions you perfectly for this second in command role.

As an Assistant General Manager (AGM), your primary responsibilities include:

• Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto.
• Contributing to the achievement of established financial objectives by collecting resident rent, posting rental receipts, and managing delinquency.
• Achieving occupancy levels by conducting informative and personalized tours of the community which result in new leases.
• Building brand loyalty and reaching resident retention goals by striving to ensure every resident interaction is positive.
• Ensuring that the community’s interior and exterior are impeccable, and the team appropriately represents the Bozzuto brand with a crisp, professional appearance.
• Respectfully coaching and mentoring team members when the PM/GM is not present.
• Working weekends when prospective residents are out looking for their new home—one to two weekends per month with two days off during the week.
• Building a motivating environment that encourages your team to give their very best.
• Stepping in and taking responsibility for leading when the GM is not present.
• Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home.
• Taking responsibility for solving customers' issues with care and enthusiasm.
• Jumping in and covering for your team members when needed.
• Seeking out opportunities to get to know and understand your residents.

What You Bring to Us:

• 2+ years of experience in the property management, hospitality, or retail industries.
• Exposure to rent collection processes, budgets, and account receivables.
• Proficient in leveraging social media platforms such as Facebook and Instagram, and a passion to create and deliver engaging and distinctive content.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with industry software (YARDI preferred), apps, and computer programs.
• A real estate license (or willingness to obtain within 90 days of hire) where applicable.

This position is eligible for additional bonus opportunities.

Salary Range: $26 - $28 USD

When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver exceptional experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters, and health and wellness.

Working on our team and in this position, you can expect:

• Competitive compensation.
• Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
• Paid leave. We provide 20 days of paid time off plus holidays.
• Retirement planning. We offer a 401k program with a company match.
• Tuition reimbursement. Plus, many other programs to support career development and growth.

The specific benefits outlined above apply to full-time employees at Bozzuto. Benefits for part-time employees and interns will be discussed during the interview process.

Bozzuto is proudly an Equal Opportunity Employer.

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