Assistant Property Manager - Richmond, VA

The Monument Companies; Richmond (VA); On-site; Full time

Job summary

A leading company in Richmond, VA is seeking a full-time Assistant Property Manager to support property operations and ensure a well-maintained community. The role involves managing staff, handling resident inquiries, and maintaining compliance with regulations. This position offers competitive pay and generous benefits, along with opportunities for professional growth in a collaborative work environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

401(k) plan

3 weeks of paid time off (PTO)

Paid holidays

Company phone

Qualifications

• At least 1 year of experience in leasing, property management, or related field.
• Ability to become Fair Housing certified.

Responsibilities

• Support the Property Manager and oversee daily operations.
• Manage site staff and ensure compliance with regulations.
• Handle resident inquiries and maintain property files.

Skills

Problem Solving

Communication

Education

High School diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Legend Property Group, a subsidiary of The Monument Companies, is seeking to hire a full-time Assistant Property Manager to service a growing inventory of beautiful, apartment units in Richmond, VA. Our Assistant Property Managers earn a competitive wage of $19-$21/hour based on experience. Are you looking for a company to grow with? Do you have a positive attitude and great problem-solving skills? If so, keep reading!

ABOUT THE MONUMENT COMPANIES:

Since our founding in 1998, we have evolved to provide fully integrated real estate development, construction, and property management services to our clients across Virginia. Still owned and operated by its founders, our growth-oriented organization thrives on a collaborative, creative, and hard-working employee culture. Our firm is fully capable of performing and managing many types of construction projects--both new construction and rehabilitation or adaptive reuse, including multi-family, mixed-use, and commercial. Legend Property Group is our rapidly-growing management division.

Here at Legend Property Group, we know that our employees are essential to our success. In addition to top pay and excellent benefits, we provide a great work environment where hard work is recognized and rewarded. We value our employees' ability to work independently and they enjoy being able to work without being micromanaged.

Learn more about our company here:

https://www.youtube.com/embed/Hw6pR6OPo1w

Benefits:

We offer generous benefits including health, dental, vision, life insurance, short-term and long-term disability, a 401(k) plan, 3 weeks of paid time off (PTO) per year, paid holidays, and a company phone. Plus, because we are constantly growing, there is plenty of room for advancement. If you are looking for a fun, friendly work environment, apply today!

The Role:

Our Assistant Property Managers provide support to the Property Manager and assume a leadership role in their absence. Together, with the Property Manager, this role is responsible for the overall operation, and the day-to-day implementation of policies, procedures, and programs to ensure a well-managed, well-maintained community. The APM ensures compliance with all applicable regulatory agencies and federal, state, and local laws; maintains acceptable and supportive environment for all residents; manages site staff and their duties, interacts with and supervises vendors.

Essential Job Functions:

• Actively involved in collection procedures and courts process.
• Distribute company or community-issued notices.
• Update and maintain reports so that accurate resident and property statistics are reflected.
• Efficient and timely processing of all required administrative items.
• Responsible for overseeing proper maintenance of all resident and property files.
• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents that need to be addressed by property manager or upper management.
• Courteous, efficient handling of resident inquiries.
• Communicate professionally and effectively with prospects, residents, co-workers, and vendors.
• Ensure timely response to all communications, including voicemails and emails.
• Meet collection-related deadlines on the Legend operations calendar.
• Work with other property management staff to ensure that turned units are ready for move-ins.
• Utilize excellent problem solving, listening and deductive reasoning skills.
• Deliver top-notch service to help insure the highest level of customer satisfaction and retention possible.
• Be knowledgeable of lease terms, specification, and all community policies.
• Become proficient with the Yardi System.
• Work with Marketing & Technology Specialist to create and analyze property marketing efforts.
• Be prepared to fill in where needed in the absence of the Property Manager.

Performance Essentials:

• Highly motivated: Driven by performance and sales. Enjoys creatively helping prospective tenants.
• Communication and contact: The ability to communicate respectfully and effectively with direct reports, superiors, colleagues, and residents orally and in writing.
• Dependable, reliable, and punctual
• Independence: The ability to complete tasks thoroughly without constant supervision.
• Time management: The ability to prioritize, organize work efficiently, and make productive use of all time to ensure all essential tasks are completed.
• Community-oriented: The ability to develop a strong sense of community and leadership among residents and staff while adhering to company policy and procedure.
• Logical: Utilize excellent problem solving, listening and deductive reasoning skills.

Qualifications:

• Valid Driver's License
• The ability to have and maintain a driving record that is deemed acceptable by the company's insurance carrier to drive a company vehicle and/or drive a personal vehicle on company business may be required depending on the assigned property
• Reliable transportation
• High School diploma or equivalent
• Ability to become Fair Housing certified
• At least 1 year of experience in leasing, property management, or related sales/customer service field
• Proficiency in Microsoft software such as Excel, Word and Outlook