Assistant Property Manager - ReNew Howard Crossing

Trinity Property Consultants; Ellicott City (MD); On-site; Full time

Job summary

A leading property management company seeks an Assistant Property Manager to enhance community living experiences. The role involves customer service, leasing, and administrative tasks, ensuring resident satisfaction and operational efficiency. Ideal candidates will have experience in multifamily property management and strong organizational skills. Join a supportive team that values professional growth and offers competitive benefits.

Benefits

Medical

Dental

Vision

401(k) with employer match

Life insurance

Paid holidays and vacation

Sick leave

Referral bonuses

Volunteer time-off

Employee assistance

Qualifications

• Minimum two years’ experience in multifamily property management.
• Commitment to professional development.

Responsibilities

• Provide superior customer service.
• Assist in conducting market surveys.
• Show, lease, and facilitate move-ins for prospective residents.

Skills

Leadership

Communication

Customer Service

Organization

Time Management

Sales

Education

High school diploma or equivalent

Certifications like CPM, CAM, RMP, or CMCA

Tools

MS Word

Excel

Outlook

Property management software (Yardi, Voyager, LRO, Entrata, Resident Check)

Job description

Assistant Property Manager - ReNew Howard Crossing

2 days ago Be among the first 25 applicants

At Trinity Property Consultants, your expertise is key to our success. Join us and be part of an organization that values your skills and supports your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment, we have been creating vibrant communities for three decades. We are ranked among NHMC’s Top 50 Apartment Owners and Managers. We seek passionate individuals to elevate our culture and deliver exceptional service to residents, investors, and partners.

Pay Range: $30-$33/hour, based on experience, plus potential bonuses!

Job Description:

• Provide superior customer service
• Assist in conducting market surveys
• Show, lease, and facilitate move-ins for prospective residents
• Update unit availability daily
• Process rental applications
• Handle maintenance work orders
• Follow Trinity operating procedures and policies
• Manage collections according to company standards
• Collect past due balances from former residents
• Perform clerical and phone support tasks
• Maintain resident files with complete and accurate documentation
• Coordinate move-in schedules and apartment inspections
• Resolve resident complaints and escalate issues as needed
• Conduct move-out inspections and deposit accounting
• Maintain account records, including NSF’s, rent adjustments, and credits
• Perform additional duties as assigned by supervisor

Special Requirements:

Physical Demands: The role requires sitting, standing, walking, talking, hearing, reaching, occasional climbing, and visual acuity for various tasks. Must work at a computer and on the phone for extended periods and respond to alarms. Flexibility for extended hours and weekends is necessary.

Attendance/Travel: Full-time position requiring availability for nights, weekends, holidays, and participation in company events.

Essential Skills: Handling high-stress situations, leadership, communication, collections, organization, time management, customer service, sales, and knowledge of fair housing law.

Qualifications:

• Intermediate computer skills, including MS Word, Excel, Outlook
• Knowledge of property management software (Yardi, Voyager, LRO, Entrata, Resident Check) preferred
• Commitment to professional development
• High school diploma or equivalent; certifications like CPM, CAM, RMP, or CMCA preferred
• Minimum two years’ experience in multifamily property management

Benefits include: Medical, dental, vision, 401(k) with employer match, life insurance, paid holidays and vacation, sick leave, referral bonuses, volunteer time-off, employee assistance, bonus and commission opportunities, career advancement, and other perks.

We are committed to diversity, equity, and inclusion, providing equal opportunities regardless of race, gender, age, religion, disability, or other protected status.

Note: Duties may evolve based on organizational needs. For more details, visit: https://www.trinity-pm.com/join-our-team