Assistant Property Manager posted about 21 hours ago Brentwood Park Townhomes and Apartments Ho[...]

Brentwood Park Townhomes and Apartments; Hopkins (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a dynamic team as an Assistant Property Manager at a premier apartment community in Minnesota. This role involves enhancing resident satisfaction through effective communication, assisting in operational tasks, and ensuring a vibrant living environment. Ideal candidates will have strong organizational skills, a solid hospitality background, and a commitment to delivering exceptional service. Be a pivotal part of our team and contribute to creating a welcoming community for all residents.

Qualifications

• One year of hospitality experience required.
• Fluent in English, verbal and written.
• Ability to work nights, weekends, and on-call as needed.

Responsibilities

• Assist the Property Manager with day-to-day operations of the apartment community.
• Maintain vendor communications and process invoices.
• Prepare and process resident service requests.

Skills

Organization

Communication

Time Management

Attention to Detail

Education

High School Diploma or GED Equivalent

Tools

Microsoft Office Suite

Job description

The Assistant Property Manager plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. You will be responsible for providing unparalleled service to our residents by assisting in the coordination and orchestration of day-to-day operations of our multi-family apartment community. This role is the liaison between management, site staff and residents intheabsence of the Property Manager.

Essential Job Functions, Duties, and Responsibilities

• Assist the Property Managerto ensurethe community meetsoccupancy goals, utilizesmarketing strategies to secure prospective residents, creates/maintainsfollow-up procedures and promote a Community Outreach Program
• Maintainvendor/contractor communications concerning scheduling, billing, and vendor relations, and process invoices in a timely manner
• Assist withaddressingresident concerns and requests
• Assist with the payment collection process and ensure that the community is meetingdefineddelinquency standards
• Contribute to the cleanliness and curb appeal of the community
• Prepare and process resident service requests
• Prepare newsletters, promotional flyers, and assist with the planning of community activities and events
• Prepare weekly and monthly reports as assigned
• Interact positively with residents to maintain high levels of resident satisfaction
• Demonstrate strong professionalism and integrity as a representative of the community
• Comply with all industry Fair Housing rules and regulations
• Operatewithin OSHA (Occupational Safety and Health Act) standards and company safety policies at all times
• Other duties as assigned by Property Manager

RequiredSkills and Qualifications

• Capable of performing the essential functions of the job, with or without reasonable accommodations
• Ability to understand and communicate written and verbal directions
• Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours
• Ability to work nights and weekends, upon request
• Must be able to work overtimeas needed
• Requiredto work on an on-call basis
• Must be available on the last and first day of the month for turns
• Well organized with excellent attention to detail
• Aptitude to work independently with excellent time management skills

Education and Experience

• High School Diploma or GED Equivalent
• One year of hospitality experience required
• Fluent in English, verbal and written
• Proficiency in Microsoft Office Suite

Tools

Tools and equipment listed are representative of those typically used; other tools and equipmentmay be usedas needed. Use of cleaning products and equipment such as vacuum cleaners, brooms and mopsare required. Additionally, employee may use snow removal equipment such as shovels and/or snow blowers.

Supervisory Responsibility

This positionhassupervisory responsibilities.This position also serves as the main point of contact and Lead while the General Manager is not in the community.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit;stoop;kneel;climb stairs;crawl;lift, push or pull objects (up to 50 pounds);talk;and/or hear. The employeeisfrequently required to walk;stand;use hands, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must have the ability to read, write, and communicate with internal and external customers.

Platinum Service is characterizedby a high level of responsiveness delivered in a flawless, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service program.

It is the policy of the Community to adhere to the requirements ofall federal, state, and local privacy, property and civil rights laws, including Title VIII of the Civil Rights Act, commonly known as the “Fair Housing Act.” The Fair Housing Act establishes federal policy for providing fair housing throughout the United States andis intendedto assure equal housing opportunities for all citizens. Consistent with the law, it is the policy and commitment of the Community to ensure that fair and equal housing opportunitiesare grantedto all persons in housing and rental opportunities regardless of race, color, religion, gender, sexual orientation, and marital status, status with regard to public assistances, familial status, national origin, or disability. Thiswill be accomplishedthrough employee awareness of legal requirements, along with ongoing training and instruction. All employeesare expectedto follow the Community’s policies and the law regarding fair housing.

Working Conditions

This position will be required to workmore than 40 hours per week, and on any day, including but not limited to weekends and holidays as necessary.While performing the duties of the job, the employee works in indoor and outdoor weather conditions, including inclement weather. The noise level of the environment is usually moderate. This position is subject to callback during emergency conditions (e.g. severe weather, evacuation, post-disaster, etc.).

Conclusion

All employeesare expectedto follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals and with your supervisor. This job descriptionis intendedto convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

This company is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, national origin or other protected statuses.

We want all interested and qualified candidates to apply for employment opportunities. If you are a U.S. applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us. Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.