Assistant Property Manager - Nia Apartments

Mercy Housing; San Francisco (CA); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to join their mission-driven team in San Francisco. This role is pivotal in managing day-to-day operations at the Nia Apartments, where you will engage with residents and support the Property Manager. With a focus on affordable housing, you'll ensure compliance with HUD regulations while providing exceptional customer service. Enjoy a collaborative environment that values diversity and inclusion, and take advantage of generous benefits including healthcare plans, paid time off, and more. If you're passionate about making a difference in the community, this opportunity is for you.

Benefits

Healthcare plans

15 days PTO

403b + match

Early close Fridays

Paid Time off between Christmas and New Year's

Paid Parental Leave

Paid Life Insurance

Free Employee Assistance Plan

Pet Insurance options

Qualifications

• High school diploma required; property management experience preferred.
• Knowledge of HUD regulations and customer service skills essential.

Responsibilities

• Assist with resident records and collect rent and other income.
• Respond to customer service requests and assist with leasing processes.

Skills

Customer Service

HUD Knowledge

Property Management

Regulatory Compliance

Education

High School Diploma or equivalent

Tools

Real Estate Property Management Applications

Job description

Assistant Property Manager - Nia Apartments

Job Category: Property Operations

Requisition Number: ASSIS003446

Apply now

• Posted: January 17, 2025
• Full-Time
• On-site

Locations

Showing 1 location

Sunnydale 3B
1533 Sunnydale Ave
San Francisco, CA 94134, USA

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, take the initiative and provide direction to staff, and work with the Front Desk and Maintenance site teams to coordinate resident engagement and events.

This is an on-site position at Nia Apartments (1533 Sunnydale Avenue), which offers studio, one-, two-, three-, and four-bedroom apartment homes as part of the HOPE SF redevelopment project. The community has 90 total apartments with the majority designated for the relocation of existing Sunnydale residents. 22 affordable apartments will be available to the general public via lottery. Nia is close to public transportation, served by SFMTA Buses (8 & 9 lines) and Muni (T line) that offer connections to multiple other lines.

Pay: $26.03/hour DOE

• Several Healthcare plans to choose from, including dental (adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Parental Leave and Caregiver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties:

• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer service requests.
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications:

• High School Diploma or equivalent.

Preferred Qualifications:

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge and Skills:

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

Mission Values: At Mercy Housing, everyone contributes to a mission and values-centered culture. We are committed to demonstrating the values of Respect, Justice, and Mercy in all aspects of our daily work. At Mercy Housing, we seek applicants who are committed to racial equity, diversity, and inclusion. We believe we are more effective when diverse groups of people, including residents, feel valued, respected, and included.

*This is a brief description of the position.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.