Assistant Property Manager (Mosaic Gardens at Westlake)

WinnCompanies; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team as an Assistant Property Manager at a vibrant affordable community in Los Angeles. This role is perfect for organized individuals who thrive in fast-paced environments and enjoy supporting property management activities. You'll engage with residents, manage leasing processes, and ensure exceptional customer service while working closely with the Property Manager. The position offers competitive pay and a comprehensive benefits package, making it an excellent opportunity for those looking to grow in the property management field. If you're motivated and eager to make a difference in the community, we want to hear from you!

Benefits

Paid Time Off

401(k) with Match

Health Plans

Tuition Reimbursement

Qualifications

• 2+ years of experience in affordable housing and customer service.
• Proficiency with Microsoft Office and property management software.

Responsibilities

• Monitor collections and enforce collection policies.
• Facilitate leasing activities and provide exceptional customer service.
• Assist in financial management tasks and prepare reports.

Skills

Customer Service

Communication Skills

Attention to Detail

Multitasking

Education

High School Diploma or GED

Associate's Degree

Tools

Microsoft Office

Property Management Software (Yardi, RealPage)

Job description

Assistant Property Manager (Mosaic Gardens at Westlake)

WinnCompanies is seeking an organized and agile Assistant Property Manager to join our team at Mosaic Gardens at Westlake, a 125-unit affordable community in Los Angeles, CA.

This role involves supporting the Property Manager in managing leasing, accounts receivable/payable, service requests, and customer service. The position offers a pay range of $22.00 to $24.00 per hour, with a schedule from Monday to Friday, 8:00AM to 5:00PM, plus overtime as needed.

Responsibilities

• Monitor collections, post rent payments, enforce collection policies, and initiate legal actions when necessary.
• Facilitate leasing activities including tours, application processing, and lease negotiations.
• Provide exceptional customer service, respond promptly to resident issues, and foster positive resident relations.
• Assist in physical and financial management tasks under the supervision of the Property Manager, and act as Property Manager in their absence.
• Prepare financial reports and resident correspondence.
• Manage accounts payable processes and ensure smooth financial operations.
• Work with prospective and current residents to maximize occupancy, manage tours, lease documentation, and move-in procedures.
• Deliver outstanding customer service, educate residents on company programs, and handle service requests.
• Support marketing efforts and maintain relationships with local businesses and real estate brokers.
• Stay updated on federal, state, and local regulatory requirements.

Requirements

• High school diploma or GED.
• At least 2 years of experience in affordable housing and customer service.
• Less than 1 year supervisory experience.
• Proficiency with Microsoft Office and other computer systems.
• Excellent communication and customer service skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Motivated, independent, and a quick learner.

Preferred Qualifications

• Associate's degree.
• Experience with tax credit properties and property management software like Yardi or RealPage.
• Bilingual in English and Spanish.

WinnCompanies offers comprehensive benefits including paid time off, 401(k) with match, health plans, tuition reimbursement, and more. We value teamwork, diversity, and professional growth.