Assistant Property Manager/ Leasing Professional

Sinatra & Company Managem; Scranton (NY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) with matching options

Health insurance

Vision insurance

Life insurance

Paid time off

Employee Assistance Program

Employee Discount Program

Training and professional development

Dental insurance

Job summary

Sinatra and Co. in Hamburg, NY is seeking an Assistant Property Manager/Leasing Professional to manage the leasing cycle from inquiry to move-in and beyond.

You will tour, qualify, and follow up with prospects using our CRM while coordinating with residents and teams to meet occupancy targets. The role requires strong customer service and sales skills, attention to detail, and the ability to work independently within a collaborative environment.

Qualifications

• Previous multifamily leasing or property management experience.
• 3+ years of leasing experience in a garden-style apartment community preferred.
• Strong customer service and sales skills.
• Professional communicator with prospects, residents, vendors and coworkers.
• Good written, verbal and telephone communication skills.
• Organized and able to manage multiple priorities; comfortable with CRM systems and property management software (Yardi preferred).

Responsibilities

• Handle the leasing process from initial inquiry through application, lease signing, and move-in.
• Meet with prospective residents and conduct apartment and property tours.
• Follow up with prospects through our CRM and maintain required follow-up activity.
• Process applications, leases, and other required paperwork accurately and on time.
• Monitor apartment availability and ensure unit information is accurate.
• Help meet occupancy and leasing goals for the property.
• Walk available apartments before showings and move-ins to ensure readiness.
• Assist current residents with questions, service requests, and other needs.
• Submit and follow up on work orders for occupied and vacant apartments as needed.
• Assist with renewal notices and resident follow-up.
• Walk the property regularly and help identify maintenance or curb appeal issues.
• Keep the leasing office, model units, and customer-facing areas clean and ready.
• Assist with resident events, outreach marketing, and other leasing initiatives.
• Maintain updated market surveys and knowledge of competing properties.
• Monitor marketing materials and communicate needs to the marketing team.
• Look for opportunities to request reviews after positive interactions.
• Maintain working knowledge of Fair Housing laws and leasing requirements.
• Complete required Aspire training.
• Assist the Property Manager with additional property-related responsibilities as needed.

Skills

Leasing experience

Customer service

Sales skills

Communication

Organization

CRM systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Property Manager/ Leasing Professional

Hamburg, Hamburg, NY, US

3 days ago Requisition ID: 1200

Salary Range: $50,000.00 To $60,000.00 Annually

Sinatra and Co. is pleased to announce a Leasing Professional opportunity available for hire. At Sinatra we operate with the mindset of One Team, One Direction. When joining the team, you will be responsible for upholding this value as well as striving for professional growth and development.

About Sinatra and Co

Founded in 2010, Sinatra and Co. is a family-owned business with a vested interest in serving our communities through value-add projects, historical restoration, and development opportunities. We excel in the management of various areas of real estate such as commercial and multi-family spaces. Something we also take pride in is heavily investing in our people— the driving force behind our operations. Our company culture focuses on striving for greatness and growing every team member involved in the vision. As part of the Sinatra team, you will be a part of a team committed to excellence both inside the office and out.

About the Position

Duties:

• Handle the leasing process from initial inquiry through application, lease signing, and move-in.
• Meet with prospective residents and conduct apartment and property tours.
• Follow up with prospects through our CRM and maintain required follow-up activity.
• Process applications, leases, and other required paperwork accurately and on time.
• Monitor apartment availability and make sure unit information is accurate.
• Help meet occupancy and leasing goals for the property.
• Walk available apartments before showings and move-ins to make sure they are ready.
• Assist current residents with questions, service requests, and other needs.
• Submit and follow up on work orders for occupied and vacant apartments as needed.
• Assist with renewal notices and resident follow-up.
• Walk the property regularly and help identify maintenance, cleanliness, or curb appeal issues that need attention.
• Help keep the leasing office, model units, and customer-facing areas clean, organized, and ready for residents and prospects.
• Assist with resident events, outreach marketing, and other leasing initiatives.
• Maintain an updated market survey and knowledge of competing properties in the area.
• Monitor marketing materials and communicate needs to the marketing team.
• Look for opportunities to request reviews following positive interactions with residents and prospects.
• Maintain a working knowledge of Fair Housing laws and leasing requirements.
• Complete required company training through Aspire.
• Assist the Property Manager with additional property-related responsibilities as needed.

*This list is designed to be a brief description of typical job roles but does not encompass all requirements of the role that may arise from day to day. To excel in this role, a team player mentality will be required.

• 401(k) with matching options
• Health insurance
• Vision insurance
• Life insurance
• Paid time off
• Employee Assistance Program
• Employee Discount Program
• Training and professional development

About the Applicant

• Previous multifamily leasing or property management experience.
• 3+ years of leasing experience in a garden-style apartment community is preferred.
• Strong customer service and sales skills.
• Professional and comfortable communicating with prospects, residents, vendors, and coworkers.
• Good written, verbal, and telephone communication skills.
• Organized and able to manage multiple priorities.
• Comfortable using computers, CRM systems, and property management software.
• Yardi experience is preferred.
• Ability to work independently while also being part of a team.
• Willingness to work a flexible schedule.
• Valid driver’s license and reliable transportation.

Sinatra and Co. is pleased to announce a Leasing Professional opportunity available for hire. At Sinatra we operate with the mindset of One Team, One Direction. When joining the team, you will be responsible for upholding this value as well as striving for professional growth and development.

About Sinatra and Co.

Founded in 2010, Sinatra and Co. is a family-owned business with a vested interest in serving our communities through value-add projects, historical restoration, and development opportunities. We excel in the management of various areas of real estate such as commercial and multi-family spaces. Something we also take pride in is heavily investing in our people— the driving force behind our operations. Our company culture focuses on striving for greatness and growing every team member involved in the vision. As part of the Sinatra team, you will be a part of a team committed to excellence both inside the office and out.

About the Position

Duties:

• Handle the leasing process from initial inquiry through application, lease signing, and move-in.
• Meet with prospective residents and conduct apartment and property tours.
• Follow up with prospects through our CRM and maintain required follow-up activity.
• Process applications, leases, and other required paperwork accurately and on time.
• Monitor apartment availability and make sure unit information is accurate.
• Help meet occupancy and leasing goals for the property.
• Walk available apartments before showings and move-ins to make sure they are ready.
• Assist current residents with questions, service requests, and other needs.
• Submit and follow up on work orders for occupied and vacant apartments as needed.
• Assist with renewal notices and resident follow-up.
• Walk the property regularly and help identify maintenance, cleanliness, or curb appeal issues that need attention.Help keep the leasing office, model units, and customer-facing areas clean, organized, and ready for residents and prospects.
• Assist with resident events, outreach marketing, and other leasing initiatives.
• Maintain an updated market survey and knowledge of competing properties in the area.
• Monitor marketing materials and communicate needs to the marketing team.
• Look for opportunities to request reviews following positive interactions with residents and prospects.
• Maintain a working knowledge of Fair Housing laws and leasing requirements.
• Complete required company training through Aspire.
• Assist the Property Manager with additional property-related responsibilities as needed.

*This list is designed to be a brief description of typical job roles but does not encompass all requirements of the role that may arise from day to day. To excel in this role, a team player mentality will be required.

Benefits:

• 401(k) with matching options
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Employee Assistance Program
• Employee Discount Program
• Training and professional development

About the Applicant

• Previous multifamily leasing or property management experience.
• 3+ years of leasing experience in a garden-style apartment community is preferred.
• Strong customer service and sales skills.
• Professional and comfortable communicating with prospects, residents, vendors, and coworkers.
• Good written, verbal, and telephone communication skills.
• Organized and able to manage multiple priorities.
• Comfortable using computers, CRM systems, and property management software.
• Yardi experience is preferred.
• Ability to work independently while also being part of a team.
• Willingness to work a flexible schedule.
• Valid driver’s license and reliable transportation.

Sinatra and Company is an equal opportunity employer. Selection of candidate will be based solely on merit and will be without discrimination based on age, sex, sexual orientation, race, religion, national origin, marital status, or disability.