Assistant Property Manager - Janel Terrace
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Position Overview
The Millennia Companies are seeking an Assistant Property Manager with knowledge of residential housing and housing programs. The Assistant Property Manager reports to the Community Manager and shares responsibility for the overall operation and the day-to-day implementation of policies, procedures, and programs to ensure a well-managed and maintained community. The role involves maintaining property rentals by advertising and filling vacancies, negotiating and enforcing leases, maintaining and securing premises, and knowing Fair Housing Laws and all other laws about housing. The ideal candidate will assist in managing the community according to prescribed policies and procedures, under the supervision of the Property Manager or Senior Property Manager, and assist in all operational and financial aspects of the property or properties.
Essential Functions and Responsibilities
- Interview and screen prospective residents for occupancy.
- Identify appropriate contractors, define scope of work, and obtain bids.
- Process and monitor work orders and invoices.
- Handle rent collection, receipting, and deposits using Onesite property management software.
- Submit reports and maintain records according to company policy.
- Conduct monthly file audits.
- Perform apartment inspections for move-in/move-out conditions and complete reports within 24 hours.
- Organize and file reports, leases, and paperwork.
- Accept and route service requests from residents to maintenance.
- Ensure recertification paperwork is completed timely.
- Maintain the property's filing system daily.
- Maintain positive customer relations.
- Physically inspect units and community areas.
- Knowledge of landlord/tenant laws and building codes.
- Excellent verbal and written communication skills.
- Strong computer skills in MS Word, Excel, Outlook; Onesite experience a plus.
- Be thorough, reliable, responsible, honest, organized, flexible, and service-oriented.
- Knowledge of leasing processes and resident retention strategies.
- Secure lease renewals and recertifications monthly.
- Implement marketing and advertising campaigns for leasing, in line with Fair Housing policies.
- Create innovative marketing ideas to enhance resident satisfaction.
- Stay current and compliant with policies and laws affecting leasing and marketing.
Required Education and Experience
- High school diploma/GED or equivalent.
- 2+ years’ experience in residential leasing or property management.
- Excellent communication and time management skills.
- Experience with Microsoft Office and housing programs like HUD and LIHTC preferred.
- Willingness to travel (1-3 days per week).
- Customer service, marketing, or sales experience required.
Work Conditions & Physical Demands
- Indoor and outdoor work in residential settings with exposure to various elements.
- Ability to work independently or in a team.
- Strong collaboration and relationship-building skills.
- Physical ability to stand, walk, sit, lift up to 20 pounds, and perform visual tasks.
Values We Seek
- Respect, collaboration, service-focus, and performance orientation.
Hours & Travel
- Flexible shifts, including weekends and evenings as needed.
- Travel required.
EEO Statement & Background Check
We are an Equal Opportunity Employer. Employment is contingent upon background checks, reference checks, drug testing, and credit review.
About The Millennia Companies
Founded in 1985, The Millennia Companies focus on diverse sectors including multi-family real estate, property management, and more. We value respect, service, performance, and collaboration, and aim to foster growth and excellence among our employees.