Assistant Property Manager II - Quantico

Liberty Military Housing; Quantico (VA); On-site; USD 50,000 - 78,000; Full time

Job summary

Liberty Military Housing is seeking an Assistant Property Manager to oversee daily operations of a multi-family community. This role requires strong customer service skills, proficiency in property management software, and the ability to manage bookkeeping and staff. Join a dedicated team committed to serving military families with comfortable homes and excellent benefits.

Benefits

Medical, Dental, Vision Insurance

Life and AD&D Insurance

401(k) with company match

Employee Stock Ownership Plan

Incentive Bonus Program

10 Paid Holidays

Paid Sick Leave

Paid Vacation

Qualifications

• Minimum 2 years of residential property management experience.
• Fair Housing certification required within 2 weeks of employment.

Responsibilities

• Assist District Manager in managing daily operations of a multi-family community.
• Supervise on-site staff and handle administrative tasks.
• Manage community bookkeeping and ensure resident satisfaction.

Skills

Communication

Customer Service

Interpersonal Skills

Multi-tasking

Tools

Microsoft Office

Yardi

Payscan

Job description

Overview

Liberty Military Housing – Own your passion for service!

At Liberty Military Housing, we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take pride in our highly trained team of professionals, who bring a blend of property management and military backgrounds, along with a proactive, solution-oriented mindset, empathy, and understanding for our residents and colleagues.

Liberty Military Housing is dedicated to employee development, offering over 150 hours of professional growth annually. Our culture is built on camaraderie and collaboration, valuing diverse experiences, ideas, and contributions. We aim to bring out the best in each other to deliver outstanding work and positively impact military families.

We are always seeking dedicated team members for various roles to help us meet our goals. We offer excellent benefits, training, development, and advancement opportunities. Explore our current openings and join us as an employee-owner at Liberty Military Housing.

Responsibilities

A Day in the Life of an Assistant Property Manager:

As an Assistant Property Manager, you will assist the District Manager in managing daily operations of a multi-family community. Your duties include resident relations, customer service follow-up, supervising on-site staff, and administrative tasks. Effective customer service, efficiency, and a commitment to our mission of exemplary service are essential.

Responsibilities include, but are not limited to:

• Managing community bookkeeping: bills, purchase/change orders, A/P, A/R, delinquencies, collections, invoicing.
• Assisting with community budget and achieving operational/financial goals.
• Training, coaching, and supervising office staff.
• Collecting rent, sending delinquency notices, maintaining accurate financial records, and verifying/adjusting BAH.
• Communicating with vendors and contractors regarding billing.
• Ensuring resident concerns are addressed promptly to maintain satisfaction.
• Mentoring Customer Service Representatives and other staff.
• Performing general office duties: phones, filing, special projects.
• Handling administrative tasks and data entry using various software (Payscan, Yardi, etc.).
• Drafting and distributing notices and correspondence.
• Participating in property inspections to ensure standards are met.
• Attending departmental or regional meetings and events.
• Traveling as needed for work-related purposes.

Qualifications

Requirements for Success:

• Minimum 2 years of residential property management experience; supervisory experience preferred.
• Proficiency with computers, Microsoft Office, and property management software (Yardi, Payscan).
• Fair Housing certification required within 2 weeks of employment if not already certified.
• Strong communication, interpersonal, and customer service skills.
• Ability to multi-task, prioritize, and meet operational objectives.
• Positive, professional demeanor at all times.
• Valid driver’s license and ability to operate a vehicle or electric cart.
• Flexibility to work weekends, evenings, and respond to emergencies.
• Knowledge of OSHA laws and regulations.
• Willingness to travel for training, meetings, and work-related activities.

What We Provide:

We support our team with comprehensive benefits, including:

• Medical, Dental, Vision Insurance*
• Life and AD&D Insurance
• 401(k) with company match
• Employee Stock Ownership Plan
• Incentive Bonus Program
• 10 Paid Holidays
• Paid Sick Leave (40 hours/year)**
• Paid Vacation (80 hours/year)**

*Insurance eligibility begins after 30 days of full-time employment.

**Vacation and sick leave accrue based on hire date.

Pay Range: $50,000 - $78,000 annually