Assistant Property Manager Hopkins, MN Weekends

Brentwood Park Townhomes and Apartments; Hopkins (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at an established property management firm where you will play a crucial role in enhancing resident satisfaction and community operations. As an Assistant Property Manager, you will be the key liaison between residents and management, ensuring that our multi-family community thrives. Your responsibilities will include coordinating day-to-day operations, addressing resident concerns, and maintaining vendor relationships. This position offers a unique opportunity to develop your skills in a supportive environment while contributing to a community that residents are proud to call home. If you are passionate about service and community, this role is perfect for you.

Qualifications

• Ability to communicate effectively and manage time efficiently.
• Strong organizational skills and attention to detail are essential.

Responsibilities

• Assist in managing daily operations and resident services.
• Maintain communication with vendors and ensure community standards.

Skills

Customer Service

Communication Skills

Time Management

Attention to Detail

Organizational Skills

Education

High School Diploma or GED Equivalent

Tools

Microsoft Office Suite

Job description

The Assistant Property Manager plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. You will be responsible for providing unparalleled service to our residents by assisting in the coordination and orchestration of day-to-day operations of our multi-family apartment community. This role is the liaison between management, site staff and residents in the absence of the Property Manager.

Essential Job Functions, Duties, and Responsibilities

• Assist the Property Manager to ensure the community meets occupancy goals, utilizes marketing strategies to secure prospective residents, creates/maintains follow-up procedures and promote a Community Outreach Program.
• Maintain vendor/contractor communications concerning scheduling, billing, and vendor relations, and process invoices in a timely manner.
• Assist with addressing resident concerns and requests.
• Assist with the payment collection process and ensure that the community is meeting defined delinquency standards.
• Contribute to the cleanliness and curb appeal of the community.
• Prepare and process resident service requests.
• Prepare newsletters, promotional flyers, and assist with the planning of community activities and events.
• Prepare weekly and monthly reports as assigned.
• Interact positively with residents to maintain high levels of resident satisfaction.
• Demonstrate strong professionalism and integrity as a representative of the community.
• Comply with all industry Fair Housing rules and regulations.
• Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times.
• Other duties as assigned by Property Manager.

Required Skills and Qualifications

• Capable of performing the essential functions of the job, with or without reasonable accommodations.
• Ability to understand and communicate written and verbal directions.
• Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours.
• Ability to work nights and weekends, upon request.
• Must be able to work overtime as needed.
• Required to work on an on-call basis.
• Must be available on the last and first day of the month for turns.
• Well organized with excellent attention to detail.
• Aptitude to work independently with excellent time management skills.

Education and Experience

• High School Diploma or GED Equivalent.
• One year of hospitality experience required.
• Fluent in English, verbal and written.
• Proficiency in Microsoft Office Suite.

Supervisory Responsibility

This position has supervisory responsibilities. This position also serves as the main point of contact and Lead while the General Manager is not in the community.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; stoop; kneel; climb stairs; crawl; lift, push or pull objects (up to 50 pounds); talk; and/or hear. The employee is frequently required to walk; stand; use hands, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must have the ability to read, write, and communicate with internal and external customers.

Working Conditions

This position will be required to work more than 40 hours per week, and on any day, including but not limited to weekends and holidays as necessary. While performing the duties of the job, the employee works in indoor and outdoor weather conditions, including inclement weather. The noise level of the environment is usually moderate. This position is subject to callback during emergency conditions (e.g. severe weather, evacuation, post-disaster, etc.).

Conclusion

All employees are expected to follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals and with your supervisor. This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

This company is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, national origin or other protected statuses.