Assistant Property Manager (Forest Park Apartments)

WinnCompanies; Springfield (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a mission-driven company as an Assistant Property Manager, where you'll play a key role in managing a vibrant community. This position offers a unique opportunity to assist in all facets of property management, from leasing to customer service, ensuring a positive living experience for residents. With a focus on affordable housing, you'll be part of a dedicated team that values innovation and teamwork. The ideal candidate will have a strong background in customer service and a passion for helping others. Embrace the chance to grow professionally while making a meaningful impact in the lives of residents in Springfield, MA.

Benefits

Generous time off policies

401(k) plan options with company match

Comprehensive Medical, Dental, & Vision plans

Flexible Spending Account options

Tuition Reimbursement program

Employee Assistance Program

Flexible and/or Hybrid schedules

Employee Corporate Discount Programs

Qualifications

• Must have affordable housing experience with tax credit and other HUD programs.
• 1 year of relevant work experience required.

Responsibilities

• Assist in managing all aspects of the property including leasing and customer service.
• Monitor collections and enforce collection policies.

Skills

Customer Service Skills

Multi-tasking

Attention to Detail

Communication Skills

Team Player

Education

High School Diploma or GED

Associate's Degree

Tools

Yardi

RealPage

Microsoft Office

Job description

WinnCompanies is looking for an Assistant Property Manager to join our team at Forest Park Apartments, a 109-unit LIHTC family housing community located in Springfield, MA.

Must Have Tax Credit and affordable housing experience

In this role, you will assist the Property Manager in managing all aspects of this community and Museum Park Apartments a 114 units, including leasing, accounts receivable, accounts payable, service requests, and customer service.

Responsibilities

• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
• Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
• Assist in all facets of physical and financial management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.

Requirements

• High school diploma or GED equivalent.
• Minimum of 1 year of relevant work experience.
• Less than 1 year of supervisory experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Excellent customer service skills.
• Ability to multi-task in a fast-paced office environment.
• Superb attention to detail and organizational skills.
• Ability to be a team player and work with a diverse group of people and personalities.
• Outstanding verbal and written communication skills.
• Willingness to learn and be trained.
• Must Have affordable housing experience with tax credit and other HUD affordable programs

Preferred Qualifications

• Associate's degree.
• Proficiency in Microsoft Office.
• Experience with Yardi or RealPage property management software.

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.