Assistant Property Manager - Estela (The Bronx)

The Domain Companies; New York (NY); On-site; USD 45,000 - 70,000; Full time

Job summary

Join a dynamic and community-focused team as an Assistant Property Manager at an innovative real estate firm. This role offers the opportunity to enhance the resident experience while managing a diverse range of properties. You'll be responsible for building relationships, overseeing property operations, and leading a dedicated team. Embrace a culture that values creativity, collaboration, and community engagement, with numerous opportunities for professional growth. If you're a self-starter with a passion for excellence and a knack for customer service, this position is perfect for you. Enjoy competitive pay, health benefits, and a vibrant work environment that encourages fun and teamwork.

Benefits

Health and Wellness Benefits

401(k) Matching Program

Paid Parental Leave

Company-Paid Life Insurance

Paid Vacation and Sick Days

Volunteer Days

Annual Community Day

Competitive Pay

Fun Extracurricular Activities

Short-Term Disability Insurance

Qualifications

• Minimum 2 years of property management experience required.
• Experience leading and developing a team is essential.
• Bachelor’s degree preferred in business or real estate.

Responsibilities

• Manage relationships with residents, vendors, and community leaders.
• Conduct applicant interviews and maintain property waiting lists.
• Support the Property Manager with administrative tasks.

Skills

Property Management

Customer Service

Team Leadership

Time Management

Communication Skills

Problem Solving

Technical Savvy

Education

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Real Estate

Tools

Yardi Voyager

Building Link

MS Office Suite

Job description

Career Opportunities with Domain Cos Management LLC

A great place to work.

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Assistant Property Manager - Estela (The Bronx)

The Domain Companies is one of the nation’s premiere real estate development and investment firms, focused on making a positive and lasting impact on the communities in which we build. Domain is responsible for a diverse range of mixed-use projects across the country, including multifamily developments; hospitality, retail, and entertainment venues; and shared workspaces.

Our success is a result of our community-focused approach, collective entrepreneurial spirit, and driven team that strives for excellence and innovation. The result is a dynamic environment that encourages creativity and offers growth and advancement opportunities.

What we’re looking for:

We are seeking an experienced Assistant Property Manager who is passionate about our people, the resident experience, and running a best-in-class property. The ideal candidate will be a self-starter with excellent customer service skills, passion for delivering a high-quality product, and creating a positive team member and resident experience.

We are highly entrepreneurial and look to you to be flexible, yet results driven. We have tight deadlines and rely on you to meet them. While we work hard, it’s important we take time to have fun and collaborate. Culture fuels us here at Domain, that’s why we host Company volunteer days, community engagement and volunteer opportunities, and team building events such as Company outings.

What you'll be doing:

• Ability to multi-task competing priorities and delivering great results is a must.
• Establish and maintain relationships with team members, residents, vendors, community leaders, financial partners, and city agencies in collaboration with upper management.
• Conduct applicant interviews and screening.
• Maintain property waiting list in accordance with Fair Housing requirements.
• Maintain Resident files in accordance with company policy and regulatory agency policy.
• Consistently make a conscious and positive impact on all individuals that your Domain footprint reaches and beyond.
• Identify and seek out opportunities to add value to the property, the resident and team member experience.
• Lead and develop direct reports. Ensure that they feel supported, aligned, and engaged in their role and connected to the greater team and Company.
• Process rents in accounting software system and address any accounting issues from our residents and clients.
• Support the Property Manager and Leasing team in the completion of recurring administrative tasks. Tasks include but are not limited to upkeep of resident files, accounting, reporting, compliance, risk, vendor management and leasing.
• Management and oversight of on-site staff in Property Manager’s absence.
• Assist Leasing Specialist with marketing and leasing efforts and planning and participate in resident and community events.
• Assist Property Manager in management and oversight of physical asset.
• Meet with residential and commercial tenants as the need arises.
• Conduct recurring monthly property inspections and annual apartment inspections.
• Maintain an organized filing system and office areas.
• Be proactive about solving problems, even if it’s outside of your area and be ready to take on additional initiates and responsibilities as they emerge.
• Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives.

Skills, Experience, and Qualifications Required:

• A minimum of 2 years of property management experience required.
• 2-3 years of experience in LIHITC.
• Experience leading and developing a team is required.
• Bachelor’s degree preferred. A concentration in business administration or real estate is preferred.
• Experience with LIHTC and HDC as the regulatory agency preferred.
• Technically savvy with the ability to learn our property management software. Yardi Voyager and Building Link experience preferred.
• Must be experienced in MS Office products such as MS Word, Excel, and Outlook.
• Customer centric with a warm demeanor, positive attitude, and impeccable follow through.
• Ability to work independently and with a team.
• Ability to plan and prioritize efficiently and motivate/lead team members.
• Ability to work in a fast-paced environment and complete multiple tasks with simultaneous deadlines.
• Ability to both give and receive positive as well as constructive feedback.
• Strong written and oral communication and problem-solving skills.
• Knowledge of the city; knowledge of the local transportation options to include public and private transportation options.

Physical Demands:

• This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.
• May occasionally involve stooping, kneeling, or crouching.
• May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.
• Involves manual dexterity for using keyboard, mouse, and other office equipment.
• May involve moving or lifting items at or under 40 pounds. Lifting belt is required.

Work Hour Requirements:

• Ability to work a flexible schedule based on company needs.
• Regular, dependable attendance and punctuality.
• Competitive pay with potential annual bonuses.
• Health and wellness benefits with 4 different plan offerings.
• Company-paid Life Insurance and Short-Term Disability.
• Paid Parental Leave Program (up to 8 weeks of 100% pay).
• 401(k) matching program (up to 4%).
• 10 days of paid vacation, 7 sick days, and 10 company holidays annually.
• Fun extracurricular activities and perks.
• 2 Volunteer days and an annual community day where we get to give back, together!

This job description is not all inclusive. The Domain Companies reserves the right to amend this job description at any time. The Domain Companies is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.