Assistant Property Manager (Chestnut Hill, MA)

Chr Apartments; Massachusetts; On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Assistant Property Manager, where you will play a vital role in ensuring resident satisfaction and managing property operations. This position offers a unique blend of customer service and financial management responsibilities, making it essential for the success of the property. You will be part of a supportive team that values professional development and a positive work environment. With excellent benefits and opportunities for growth, this role is perfect for someone passionate about enhancing residents' lives and contributing to a thriving community.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Vacation Time

Birthday Off

PTO for Volunteer Hours

Apartment Discount

Professional Development Opportunities

Positive Work Environment

Qualifications

• 2+ years of experience in residential property management.
• Proficiency in Microsoft Office Suite, especially Word, Excel, and Outlook.

Responsibilities

• Support leasing, resident retention, and customer service activities.
• Manage Section 8 renewal process and communicate with local agencies.

Skills

Residential Property Management

Customer Service

Communication Skills

Microsoft Office Suite

Leadership

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Work for an award winning company where you will have the training you need to add to your skill set, the schedule you want to maintain a great work-life balance, and the pay and benefits you deserve. Learn new skills and make a positive impact on people’s lives every day.

Chestnut Hill Realty has an exciting opportunity for an Assistant Property Manager to join the team at our Hancock Village Community. As an Assistant Property Manager, you have the opportunity to balance best in class customer service with managing the financial aspects to run a successful property. This position is the backbone of the property as it coordinates all move-ins, move-outs, and monthly reports. There is already a highly skilled team in place at this location: benefit from joining an established team that is growing and learning from them.

As an Assistant Property Manager, you will:

• Support, coordinate, and facilitate leasing, resident retention, concessions, and customer service activities. Maintain resident files. May provide direction and guidance to the office team.
• Contact delinquent residents and communicate late notices and eviction notices. Adhere to company policies and procedures if rent is not received within a specified period of time.
• Distribute renewal notices to current residents. Communicate and reinforce the resident value proposition to overcome resistance and secure renewal agreements.
• Assist with the resolution of resident issues and complaints. May coordinate and attend social and other community events for residents.
• Manage the Section 8 renewal process and act as liaison between the company and local administrating agencies.
• Manage and reconcile Section 8 voucher lease charges monthly.

Are you the right person for the job?

• Two (2) years of experience in residential property management.
• Section 8 HAP experience preferred.
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
• Strong written and verbal communication skills.
• Positive attitude, strong work ethic, and ability to lead and motivate others.
• Must possess professional written and verbal communication skills.

Some of the benefits to you:

• Attractive total compensation package with incentives.
• Excellent benefits package including medical, dental, vision, 401(k), 2 weeks of vacation, your birthday off, and PTO for volunteer hours.
• Chestnut Hill Realty apartment discount.
• Opportunities for professional development and career growth.
• Opportunities for recognition and personal development.
• Strong promote-from-within company culture.
• Training is provided.
• Positive work environment.

If you are self-motivated, have property management industry experience, and are excited about making our residents happy, we want to hear from you!

All job offers contingent upon satisfactory background check.

Chestnut Hill Realty supports individuals in reaching their full potential by supporting equal employment opportunities and an environment that values diversity. Chestnut Hill Realty complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.