Assistant Property Manager (Chandler Ridge)

WinnCompanies; Raleigh (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

WinnCompanies is seeking an Assistant Property Manager for Chandler Ridge Apartments in Raleigh, NC. In this role, you will support the Property Manager in various community management aspects, including leasing and customer service, making this position ideal for candidates eager to develop their careers in property management.

Benefits

Generous paid time off

401(k) with company match

Medical, Dental, Vision plans

Flexible Spending Accounts and HSA

Disability and life insurance options

Qualifications

• High school diploma or GED required.
• Experience with LIHTC programs preferred.
• Less than 1 year of supervisory/management experience.

Responsibilities

• Assist in managing leasing, accounts receivable, and customer service.
• Perform day-to-day marketing activities related to apartment rentals.
• Handle resident issues and promote positive resident relations.

Skills

Customer Service

Attention to Detail

Communication

Willingness to Learn

Education

High School Diploma or GED

Associate's Degree

Tools

Microsoft Office Suite

RCRS System

Job description

WinnCompanies is seeking an Assistant Property Manager to join our team at Chandler Ridge Apartments, a 228-unit residential community located in Raleigh, NC.

In this position, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.

The ideal candidate will adhere to the following schedule: Mondays through Saturdays from 8:30AM to 5:30PM, with one day off during the week.

Responsibilities

• Assist the Property Manager in managing all aspects of the property including leasing, Accounts Receivable, Accounts Payable, and service requests.
• Perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a LIHTC property.
• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, wait lists, property tours, leasing apartments, qualifying prospects, and following up on leads.
• Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures, maintain databases, and ensure tour route, amenity areas, and show units meet company standards.
• Stay updated with federal, state, and other regulatory requirements and programs.
• Monitor collections, post rent payments, enforce collection policies, and initiate legal actions when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications, and lease negotiations.
• Provide exceptional customer service, respond promptly to resident issues and complaints, and promote positive resident relations. Assist in physical and financial management as needed.
• Act as Property Manager in the absence of the Manager for designated periods.
• Maintain relationships with area businesses, housing offices, employers, and real estate brokers to generate new business or maintain waiting lists.
• Gather documents for residency approval submission to appropriate entities.
• Prepare financial reports, resident correspondence, and recertification notices.
• Set goals and plan to achieve results within guidelines.
• Supervise daily work activities of employees.
• Undertake employment actions such as hiring, termination, corrective actions, and performance reviews.

Requirements

• High school diploma or GED.
• Less than 1 year of work experience.
• Less than 1 year of supervisory/management experience.
• Experience with LIHTC programs.
• Proficiency with RCRS system.
• Experience with Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Outstanding customer service skills.
• Attention to detail.
• Willingness to learn and be trained.

Preferred Qualifications

• Associate's degree.
• Experience in property management.

Our Benefits:

- Generous paid time off, holidays, sick leave, and service days.

- 401(k) with company match.

- Medical, Dental, Vision plans.

- Flexible Spending Accounts and HSA with employer contributions.

- Disability and life insurance options.

- Wellness, tuition reimbursement, and development programs.

- Employee discounts and flexible/hybrid schedules for certain roles.

- Employee Relief Program.

- More details at winnbenefits.com

Why WinnCompanies?

We are committed to building affordable communities and supporting our team members' growth. Join us to make a positive impact and develop your career.

About Us:

WinnCompanies manages top-quality affordable housing across 27 states, D.C., and Puerto Rico, with over 4,300 team members dedicated to excellence.

If you are a California Resident, see our Notice of Collection.

Salary varies based on responsibilities, location, and experience.

Current employees should apply through this internal link.