Assistant Property Manager - Arrive University City

Trinity Property Consultants; Philadelphia (Philadelphia County); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) match

Life and disability insurance

Paid time off

Job summary

Trinity Property Consultants is seeking an Assistant Property Manager in Philadelphia to support daily operations and financial performance of a multifamily property. You will partner with the Property Manager to deliver an exceptional resident experience, manage leasing processes, collections, and administrative tasks.

This role requires attention to detail, strong customer service, and the ability to coordinate with maintenance and vendors to ensure high-quality service and compliant

Qualifications

• Minimum of 2 years of experience in multifamily residential property management.
• High school diploma or equivalent; industry certifications preferred but not required; knowledge of Fair Housing laws.
• Intermediate MS Office/SharePoint/ADP skills; familiarity with Yardi/Entrata/Asana a bonus.
• Availability for nights, weekends, and holidays; occasional travel for events or meetings.

Responsibilities

• Receive, post rent payments per company standards.
• Assist with collections, including past-due balances and former resident accounts.
• Maintain accurate tenant files and financial records.
• Show, lease, and move-in/residents; process applications and renewals.
• Perform property inspections; coordinate with maintenance and vendors.

Skills

Customer Focus

Sales & Collections

Organization & Administration

Communication

Education

High school diploma or equivalent

CAM/CPM/RMP/CMCA certifications preferred

Tools

MS Office

SharePoint

ADP

Yardi

Entrata

Asana

EliseAI

Job description

About Trinity Property Consultants

At Trinity Property Consultants, yourexpertisefuels our mission. Guided by our values of innovation, teamwork, excellence, and empowerment, we’vebeen a leader in the multifamily industry for over25years and proudly manage properties for a nationally ranked NMHC’s Apartment Owner. We are building more thangreat placesto live –we’recreating vibrant communities and meaningful careers.

Compensation:$27 to $29 hourly,depending on experience,plus lease commissions and lease renewal bonuses.

Schedule: Monday through Friday, 9:00 a.m. to 6:00 p.m.

The Opportunity

As an Assistant Property Manager, you play a critical role in supporting the dailyoperations,and financial performance ofyour property.You’llpartner closely with the Property Manager to deliver anexceptional resident experience,maintainoperational excellence, and support leasing, collections, and administrative functions. This role is ideal for a detail-oriented, customer-focused professional looking to continue growing within multifamily property management.

WhatYou’llOwn

Business andFinancialPerformance

• Receive, process, and post rent paymentsin accordance with company standards.
• Assistwith collections, including past-due balances and former resident accounts.
• Maintain all account records and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and other management-approved debits and credits.
• Keepcomplete andaccurateresident files, ensuring all documentation meets company standards.
• Assistwith market surveys and competitive analysis.

Operational Excellence& Resident Experience

• Show, lease, andassistwith move-ins for prospective residents.
• Process rental applications, renewals, and move-out documentation.
• Conduct move-ininspections to ensure apartments are ready,move-out inspections andassistwith deposit accounting.
• Performregular property and vacant unit inspections to ensure smoothoperations.
• Partner with Maintenance and vendors to ensure prompt, high-quality service resolutionand seamless operational performance.
• ProcessMaintenance work orders promptly and accurately.
• Provide industry-leading living experience through superior customer service to residents.
• Resolve resident concerns professionally and elevate issues asappropriate.
• Support the Property Manager with daily operations and specialprojects asassigned.

Administrative Responsibilities

• Maintainaccurateunit availability.
• Provide phone and administrative support as needed.
• Adhere to Trinity operating procedures, policies, and compliance standards.

What You Bring

• Customer Focus:Strong commitment to delivering a positive resident experience.
• Sales & Collections:Strong leasing, sales, and collection capabilities.
• Organization & Administration:Attention to detail with strong time management and prioritization skills.
• Communication:Professional written and verbal communication skills.

Qualifications

• Experience:Minimum of 2 years of experience in multifamily residential property management isrequired.
• Education:High school diploma or equivalentrequired.Industry certifications (CAM, CPM, RMP, CMCA)are preferredbut notrequired. Knowledge of Fair Housing laws and regulations.
• Tech Proficiency:Intermediate skills in MS Office (Word, Excel, Outlook, Teams)and SharePoint, ADP.Experience with Yardi, Entrata,Celeri,EliseAIand Asanais a bonus.

Requirements

Availability & Travel

This positionwillrequireavailability for nights, weekends, and holidays as needed, as well as occasional travel for company events or meetings.Active participation in team functions and regionalorcompany activities is expected.

Physical Demands

This positionnecessitatesregular periods of sitting, standing, walking, as well as use of hands and arms. Occasional climbing may berequired. Extended use of computers or telephones is also necessary. The rolemay requirelifting upto 25 pounds independently, and occasionally up to 50 pounds withassistance. The ability to respond promptly to both visual and auditory alarms is essential. Candidates must be able to work both indoors and outdoors under various weather conditions, including rain, snow, heat, hail, wind, and sleet.

We Take Care of You

• Medical, Dental & Vision:Highlights include company-paid individual PPO-HSA plan (with $1,200 annual employer contribution); HMO options for California residents. Dental and vision premiums are fully covered for employees; coverage for dependents is available at anadditionalcost.
• Retirement Plans (401K):The company matches the employee's contribution up to 2% of salary.
• Life & Disability Insurance:We provide up to $25,000 in life insurance and AD&D, short and long-term disability when enrolled in a medical plan.
• Time Off:11 paid holidays, 2-4 weeks of vacation (based on tenure), and paid sick time.
• Referral Bonuses:$1,000 referral bonuses for eligible hires.
• Volunteer Time Off:Up to 16 hours annually (8 for personal volunteer activities, 8 for company-sponsored events).
• Perks:Professional development, tuition reimbursement, employee discounts, and more.

Our Commitment to Belonging

Trinity Property Consultantsisproud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive, respectful workplace where all individuals can thrive irrespective of race, ethnicity, gender identity, sexual orientation, age, religion,disabilityor other protected classes.

Note: This job description includes the core Assistant Property Manager responsibilities of Trinity Property Consultants. These duties are subject to change based on company discretion.

Trinity Property Consultants is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Trinity Property Consultants prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.