Assistant Property Manager - APX

Asana Partners; Charlotte (NC); On-site; USD 52,000 - 75,000; Full time

Job summary

Asana Partners is seeking an Assistant Property Manager to support day-to-day operations, financial administration, tenant relations, and vendor coordination across assigned assets, ensuring excellent service and timely delivery.

This role is designed for a highly organized, service-oriented professional who thrives in a fast-paced environment and aims to grow into a leadership position within commercial real estate operations, leveraging technology to drive results and uphold the

Qualifications

• Strong customer service and communication skills.
• Highly organized with acute attention to detail.
• Ability to prioritize and manage multiple responsibilities simultaneously.

Responsibilities

• Support tenant communications and day-to-day relationship management
• Assist with tenant onboarding, move-ins, move-outs, and coordination activities
• Support budgeting, invoicing, CAM reconciliations, and financial reporting
• Coordinate service vendors and track completion of maintenance items
• Assist in preparing monthly reporting packages and performance summaries

Skills

Customer service

Communication

Organization

Attention to detail

Multi-tasking

Systems literacy

Team collaboration

Proactive mindset

Tools

Yardi Voyager

Job description

Description

Asana Partners is a retail real estate investment firm creating value in vibrant neighborhoods by leveraging vertically integrated capabilities and retail expertise. With more than $9 billion of neighborhood assets under management, the firm is active in growth markets throughout the United States and is driven to make a positive impact within communities.

Asana Partners is a retail real estate investment firm creating value in vibrant neighborhoods by leveraging vertically integrated capabilities and retail expertise. With more than $9 billion of neighborhood assets under management, the firm is active in growth markets throughout the United States and is driven to make a positive impact within communities.

Our distinctive company culture is the key to our success. We recruit high-performing, ambitious individuals who are entrepreneurial and eager to maximize their potential in a team environment. We value relationship building, both internally and externally, and view it as the foundation for creating value for our neighborhoods and generating strong results for our investors. Asana Partners is known for our proven, strategic approach; our sophisticated, collaborative team; and our high-quality portfolio. We were founded to be a firm that would provide career-long opportunities for our people and a long-term partner for our investors.

Asana Partners is building an in-house property management capability to operate our portfolio directly. This team will be directly aligned with our investment management business, pairing institutional operating discipline with a hospitality-driven approach to tenant experience and modern, technology-enabled workflows. This is a rare opportunity to make an impact on a new operating platform and grow together as it scales.

For additional information, visit www.asanapartners.com or follow @asanapartners.

Tenant Experience & Service

The Assistant Property Manager supports the Property Manager in the day-to-day operations, financial administration, tenant relations, and vendor coordination across assigned assets. This role is designed for a highly organized, service-oriented professional who thrives in a fast-paced environment and is motivated to grow into a leadership role within commercial real estate operations. The Assistant Property Manager combines operational discipline, strong financial and administrative execution, a hospitality-focused approach to tenant interaction, and comfort leveraging technology to drive results.

Duties include:

• Support tenant communications and day-to-day relationship management
• Ensure all tenant requests are handled promptly, professionally, and with full follow-through
• Assist with tenant onboarding, move-ins, move-outs, and coordination activities
• Support tenant engagement initiatives and on-site events

Financial Administration

• Assist with budget tracking and financial reporting
• Process invoices, coding, and approvals in accordance with established procedures
• Support CAM reconciliations and accounts receivable follow-up
• Monitor vendor billing and ensure compliance with contract terms
• Maintain accurate and up-to-date financial records

Property Operations

• Coordinate service vendors and track completion of maintenance items
• Support management of work orders, preventative maintenance programs, and life safety documentation
• Ensure vendor compliance, including COIs and contractual requirements
• Conduct regular property inspections and identify operational issues

Technology & Reporting

• Utilize Asana Partners technology platforms (e.g., Yardi Voyager, tenant communication tools, work order systems)
• Maintain accurate operational and financial data across systems
• Assist in preparing monthly reporting packages and performance summaries
• Help ensure transparency and consistency in reporting

Team and Culture

• Support Asana Partners operational standards and hospitality-driven culture
• Collaborate closely with Property Managers, Engineers, and vendor partners
• Contribute to a culture of collaboration, accountability, responsiveness, and intellectual curiosity that emphasizes hospitality and challenges conventional thinking.

Requirements

• 2–5 years of commercial property management experience preferred
• Exposure to retail, mixed-use, or office environments preferred
• Hospitality background or experience strongly valued

Skills & Attributes

• Strong customer service and communication skills
• Highly organized with acute attention to detail
• Ability to prioritize and manage multiple responsibilities simultaneously
• Demonstrated follow-through and sense of ownership
• Comfortable working with systems, data, and technology platforms
• Collaborative, team-oriented mindset with a proactive approach
• Passion for quality and excellence
• Ability to collaborate with people across multiple disciplines and markets
• Strong organizational and process skills to navigate multiple competing priorities and teams
• Strong work ethic, self-motivated, and capable of effective independent judgment

Preferred

• Experience with Yardi or similar property management platforms
• Exposure to hospitality-focused or high-touch environments
• Strong interest in growing into a Property Manager role
• Experience with Yardi or similar property management platforms
• Exposure to hospitality-focused or high-touch environments
• Strong interest in growing into a Property Manager role
• New Jersey Real Estate License