Leasing Manager

campusadv; West Lafayette (IN); On-site; USD 55,104,000 - 63,369,600; Full time

Benefits offered by this job

Competitive salary

Generous benefits package including健康,

401k + 4% employer matching

Three weeks of PTO

Paid Wellness Time

11 paid Holidays

Paid Parental Leave

1 Paid Volunteer Day

1 Paid YuDay

Company paid STD, LTD and Life保险

Job summary

Yugo USA is seeking a Leasing Manager on-site at West Lafayette, IN to drive occupancy through effective leasing, tours, and resident relations. You will qualify applicants, process leases, coordinate move-ins, and lead a small leasing team to deliver exceptional service and maintain high occupancy across our student housing community.

In this role you will monitor market trends, ensure Fair Housing compliance, and partner with maintenance and marketing to create welcoming experiences that

Qualifications

• High school diploma or GED or equivalent experience required.
• Minimum of one year of experience in residential properties or rental operations.
• Experience with Entrata or similar rental software.
• Strong interpersonal and communication skills.
• Ability to manage difficult customer and staff situations.
• Carbon Literacy Certification or willingness to undertake training.

Responsibilities

• Oversee leasing, retention, and renewal activities to meet occupancy goals.
• Conduct property tours and qualify applicants per company standards.
• Process applications, leases, move-ins/outs, and renewal documentation.
• Coordinate move-in orientations for a welcoming resident experience.
• Maintain leasing records, reports, and daily activity tracking.
• Lead marketing and outreach to boost visibility and leasing performance.
• Ensure compliance with Fair Housing and applicable laws.
• Build relationships with current and prospective residents.
• Collaborate with maintenance on service requests and unit readiness.
• Prepare weekly leasing and occupancy reports.

Skills

Leasing

Customer service

Communication

Interpersonal skills

Housing regulations knowledge

Education

High school diploma or GED

Tools

Entrata

Job description

Company: Yugo USA
Community: Launch Apartments
Location: On-site / West Lafayette, Indiana
Position Title: Leasing Manager
Position Type: Full-time / Hourly / Non-exempt
Compensation: $20.00 - $22.00 per hour (eligible for commissions)

Yugo is a global leader in student housing dedicated to creating exceptional living experiences for students around the world. With a presence spanning more than 14 countries and 120 cities, Yugo combines innovation, community, and purpose to redefine student living. In the U.S., Yugo operates nearly 40,000 beds across 88 properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and career development while building an inclusive, collaborative, and forward-thinking culture for residents and team members alike.

Responsibilities

• Oversee all phases of leasing, resident retention, and lease renewal activities to support occupancy goals.
• Conduct property tours, respond to prospect inquiries, and qualify applicants in accordance with company standards.
• Review and process rental applications, lease agreements, move‑ins, move‑outs, and renewal documentation accurately and timely.
• Coordinate and conduct move‑in orientations to ensure a smooth and welcoming resident experience.
• Maintain accurate leasing records, reports, resident files, and daily activity tracking.
• Lead marketing and outreach initiatives to increase community visibility, traffic, and leasing performance.
• Monitor local market trends, competitor pricing, and resident feedback to support leasing and retention strategies.
• Ensure compliance with Fair Housing regulations, company policies, and all applicable federal, state, and local laws.
• Build positive relationships with current and prospective residents through professional and responsive customer service.
• Coordinate resident events and engagement activities to enhance community satisfaction and retention.
• Perform routine inspections of units, model apartments, and community spaces to ensure cleanliness, curb appeal, and company standards are maintained.
• Collaborate with the maintenance team to coordinate and follow up on resident service requests and unit readiness.
• Lead, coach, and support leasing team members while promoting best practices in leasing, communication, and customer service.
• Prepare and participate in weekly leasing, occupancy, and activity reporting.
• Ensure the leasing office, model units, and common areas remain organized, professional, and tour‑ready at all times.
• Perform other duties as necessary.

Sound good so far? Let’s see what you’ll need to thrive in this position.

Qualifications

• High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required.
• Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations required.
• Relevant experience working at a property, even better at a university/college.
• Entrata experience, or relevant rental software experience.
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
• Strong customer service skills, ability to manage difficult or emotional customer and staff situations, respond promptly to customer needs and quickly respond to resident requests.
• Carbon Literacy Certification or willingness to undertake training.

Benefits

• Competitive salary.
• Generous benefits package! Including health, dental and vision.
• 401k + 4% employer matching.
• Three weeks of PTO.
• Paid Wellness Time.
• 11 paid Holidays.
• Minimum one-week paid wellness time.
• Paid Parental Leave.
• 1 Paid Volunteer Day.
• 1 Paid YuDay.
• Company paid STD, LTD and Life insurance.

At Yugo, we believe in creating a culture where everyone belongs and feels empowered to do their best work. If you're looking to make an impact in a people‑first environment, apply today!

Equal Opportunity Employer

We are proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, protected veteran status, or any other status protected by applicable law.