Assistant Property Manager

The Leumas Group; Waterloo (IA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Full-time benefits

Job summary

The Leumas Group is seeking a reliable and skilled Assistant Property Manager in Waterloo, IA. This role involves overseeing community operations, personnel management, and resident relations while ensuring compliance with local laws.

The ideal candidate should have at least two years of experience in property management, strong communication skills, and the ability to maintain effective relationships with residents. Full-time benefits include a competitive salary of $20.00 per hour.

Qualifications

• Minimum of two years of residential or commercial property management experience preferred.
• Must have a reliable vehicle for management tasks.
• Must have proof of liability insurance.

Responsibilities

• Administer and maintain community operations.
• Manage personnel functions and community maintenance.
• Ensure effective resident relations and issue resolution.

Skills

Communication skills

Organizational skills

Leadership skills

Computer literacy

Education

High school diploma or equivalent

College degree or related coursework

Tools

Property management software

Accounting software

Job description

Job Description

Leumas Residential is seeking a reliable, skilled Assistant Property Manager to administer and maintain all phases of the community operations under the direction of the Property Management Analyst. Specific areas of responsibility include personnel functions, community maintenance, monitoring market conditions, budget control, advertising, and resident relations. Effective in resident relations and resolution of resident issues. Responsibility for weekly/monthly reports to include receiving and posting all rents and security deposits promptly and in accordance with the standards established by Leumas Residential. Responsible for maintaining office clerical, filing, and record‑keeping systems for the community. Identify and strive to meet the owners’ and residents’ expectations.

Pay

$20.00 per hour

Responsibilities

• Initial Asset Take‑Over Responsibilities (please note that there are contractual timelines that must be adhered to, and therefore "time is of the essence" with respect to items requested):
• Call all vendors to obtain written confirmation that they have received our management change notice and that all future invoices will be sent directly to the property.
• Submit an updated rent roll and delinquency report to the Property Management Coordinator.
• Submit a written report to the Property Management Coordinator, which outlines any emergency or adverse conditions at the property.
• Provide tenants with written notification of upcoming unit inspections in accordance with local law.
• Ensure that maintenance staff conduct an Initial Inspection of all vacant and occupied units and complete a unit condition report for each unit.
• Submit a written report to the Property Management Coordinator outlining the rental rates for units & amenities at competitive properties.
• Submit a written report to the Property Management Coordinator containing a summary of all buildings and units within the property.
• Ensure that maintenance staff conducts an Initial Inspection to confirm that all doors and windows can be closed and locked by the tenant; that all smoke detectors, fire extinguishers, and carbon monoxide detectors are operable; and that all window bars and window securing devices comply with local code enforcement. Upon completing these inspections, a written summary of the inspection must be submitted to the Property Management Team.
• Confirm that the office and Common Areas have no existing circumstances that would infringe upon the rights of individuals on the basis of disability in accordance with Section 504 of the Rehabilitation Act of 1973.
• Personnel Supervision
• Identify and recruit qualified personnel to fill voids in the on‑site staffing plan.
• Hire, train, evaluate, and supervise all on‑site employees under the direction of the Property Management Coordinator.
• Coach and counsel on‑site employees.
• Prepare and conduct performance reviews and recommend salary increases.
• Handle disciplinary action, including terminations, complete counseling summaries, and communicate with Property Management Coordinator.
• Conduct community staff meetings regularly.
• Develop an integral team that effectively sells the quality and professionalism of Leumas Residential.
• Prepare all payroll and payroll related forms accurately and promptly. Maintain a record of regular and consistent attendance.
• Marketing and Leasing
• Support the overall marketing efforts and offer input and suggestions regarding advertising, promotions, etc.
• Analyze and monitor the community market conditions to anticipate market changes or trends that could affect the profitability of the community.
• Oversee, develop, and participate in various leasing programs to ensure their success.
• Monitor the closing ratios of leasing staff to ensure requirements are met. Maintain a deposit-to-show ratio of 50%. Recommend additional training of leasing staff members if necessary.
• Review, approve, or reject resident applications.
• Review all renewals and prepare increase recommendations to the Property Management Team according to the operating budget and market conditions.
• Ensure staff is implementing residential retention and renewal program.
• Maintaining the physical asset
• Prioritize and monitor daily activities, and service requests, make ready priorities and capital improvements for the properties.
• Ensure all maintenance work requests are handled promptly and professionally. All routine work orders should be responded to within 48 hours.
• Follow up on all resident e‑mails and telephone calls the same day as received but within 24 hours maximum.
• Report and offer recommendations for capital improvements, repairs & property upgrades.
• Schedule contractors to perform work as necessary after appropriate approvals.
• Conduct weekly property inspections.
• Assist with complaints regarding service requests, etc.
• Follow up with tenants to ensure resident satisfaction with work order quality.
• Inspect units after make‑ready work is complete to ensure all work is completed to Leumas Residential’s Make Ready Standards.
• Accounting and Financial Reporting
• Scan all invoices within 24 hours of receipt and email them to [e-mail].
• Deposit all checks into the Check Summary Excel file daily.
• Review rent rolls for accuracy.
• Prepare all Security Deposit Transmittal forms within 5 business days of moving out to accounting. Update open Security Deposit Transmittals (tenant still responsible for rent until the lease expires or new tenant moves in) at least monthly until you can submit final Security Deposit transmittal.
• Submit tenants with bad debt to the Collection Company. Keep a list of all former tenants with lousy debt, amount, and Collection Company, and update the list monthly. Submit monthly updates to Property Management Coordinator.
• Review the accounts receivable list and follow up with tenants to ensure collection. Follow up with calls, letters, and visits as necessary to improve collections. Work with the attorney regarding the eviction of residents as necessary. Communicate with Property Management Coordinator regarding tenants with balances past due over 15 days.
• Review, code, and approve all invoices and work orders for the property portfolio. Approval Limit of $500.00.
• Follow guidelines of the community budget. Assist Property Management Analyst with the preparation of the budget.
• Lease administration
• Maintain legal records and files, ensuring compliance with specific procedures and in accordance with State Real Estate Commission Rules and regulations.
• Maintain tenant files, including the current lease. Ensure the security deposit(s) on the lease and the actual cash security deposit listed on the Deposit Summary report are the same.
• Ensure that all Section 8 recertification documents are processed promptly. All associated documents should be scanned and emailed to [e-mail].
• General duties
• Ensure compliance with all Leumas Residential and HUD policies and procedures.
• Understand and apply all principles of Fair Housing.
• Responsible for understanding state landlord‑tenant laws.
• Maintain open and transparent communications with community staff and Property Management Team.
• Assist other on‑site employees as needed.
• Attend and monitor various community social activities.
• Always represent the Company in a professional manner. Consistently maintain a professional, courteous attitude when dealing with residents, subordinates, co‑workers, owners, and the general public.

Requirements

• High school diploma or equivalent required
• A college degree or related coursework is preferred
• A minimum of two years of residential or commercial property management experience is preferred
• Excellent communication, organizational, and leadership skills necessary
• Computer literacy required
• Experience with computerized property management and/or accounting software
• Must have a reliable vehicle to perform various management tasks
• Must have proof of liability insurance for same
• Bondable and valid driver's license

Benefits

Full time off

Schedule

• 8 hour shift
• Day shift

Location

In person

Ability To Commute

Waterloo, IA 50705 (Preferred)

Ability To Relocate

Waterloo, IA 50705: Relocate before starting work (Preferred)