Assistant Property Manager

Madison Club Staffing LLC; United States; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k matching

Paid time off

Holiday pay

Employee meals

Professional development

Work–life culture

Job summary

The Madison Club in La Quinta, California, is seeking an Assistant Property Manager to join the Residential Services Department. You will support the Lead Property Managers in overseeing operations, ensuring a well-maintained residence, and delivering exceptional member service.

The role requires strong communication, the ability to stay calm under pressure, and the willingness to work flexible hours, including evenings and weekends.

Qualifications

• Must have a valid driver’s license.
• Must be over 21 due to purchasing alcohol.
• Must be able to work flexible hours including evenings, weekends, and holidays.
• Ability to stay calm under pressure and deliver timely service.
• Ability to lift up to 50 pounds.
• Strong communication with homeowners, vendors, and staff.

Responsibilities

• Assist Lead Property Managers in overseeing daily operations.
• Communicate with Lead Property Managers, homeowners, and contractors.
• Coordinate with vendors and follow up to ensure tasks are completed.
• Manage high-stress situations with composure.
• Provide timely problem resolution to members.
• Conduct walk-throughs of homes.
• Oversee golf cart maintenance and deliveries.
• Greet members and assist with deliveries and scheduling.

Skills

Communication

Multitasking

Customer service

Attention to detail

Interpersonal skills

Physical stamina

English proficiency

Job description

Location

The Madison Club is located at one of Discovery Land Company’s locations: The Madison Club, set in of La Quinta, California.

Role Overview

The Madison Club is seeking an Assistant Property Manager to join the Residential Services Department.

Key Responsibilities

• Key Responsibilities Duties also include aiding the Lead Property Mangers in overseeing the overall operation of the property and the day-to-day implementation of those policies, procedures, and programs that will assure a well-managed, well-maintained residence within the established management.
• You must have the ability to effectively communicate with the Lead Property Managers, schedule venders, and follow up with vendors to make sure all tasks are completed.
• You must also be able to communicate clearly with the homeowners, and the contractors.
• You will be dealing with high stress situations while being able to maintain your composure.
• You will need the ability to reassure the members that their problems will be taken care of in a timely manner.
• In addition, you will be contacting the proper venders for repairs, and following up with them as well.
• Multitasking and problem solving is a must, we have a lot of residences we take care of.
• You must pay attention to detail, and be able to lift 50lbs, we are always moving furniture and boxes around to accommodate the members requests.
• You must be onsite at all times during your shift for the members and venders.

Additional Responsibilities

• Walk throughs of homes
• Golf Cart Maintenance
• Greeting Members
• Scheduling Venders
• Lifting up to 50 lbs.
• Prepping Unit for Members & Sales tours
• Grocery Runs
• Newspaper & Coffee deliveries
• Ability to complete open and closing procedures
• Write a summary daily to keep Staff & RS Manager informed.
• Ability to email members, vendors and staff
• Being onsite during your shift for house calls
• Communication (Spa treatments, Fitness, personal training, Transportation, Hikes, dinner reservations and grocery runs)
• Assisting other departments is a must, when slow and only when approved by the Residential Service manager.

Shift Schedule

6am-2pm for the opener and 2-10:30pm Wednesday-Saturday, and 12-8pm on Sundays for the closer. Holidays, special events, Desert Trip, Coachella and Stagecoach are all mandatory working days. No exceptions.

Additional Requirements

• A valid Driver’s license
• Must be over the age of 21 – due to purchasing Alcohol
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays.
• Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

Benefits Medical, Dental, and Vision Benefits 401k Contribution Paid Time Off and Paid Holidays Employee Meals Holiday Pay Professional development and upward mobility opportunities Work-Family Culture

Compensation

The Company’s good faith estimate of the rate expected to pay for this role is $25 hourly and is based on applicable and specialized experience and location.

About Us

Nestled in California’s desert paradise, The Madison Club is La Quinta’s most exclusive, private residential community offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with the ambiance of quiet sophistication, intimacy, and understated luxury. Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California’s classic old-line country clubs, offering five-star dining and member events, wellness and fitness amenities, and Discovery’s signature Outdoor Pursuits program. At The Madison Club, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.

For more information about our club, please visit: https://madisonclubca.com/

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.

Additional Information

Discovery Land Company and all US-based affiliate companies participate in e-Verify. Please see these notices for more information: Right to Work Notice and E-Verify Participation.