Assistant Property Manager

S2 Residential; Sharonbrook (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonuses

Health insurance

Life insurance

401(k)

Paid time off

Certification reimbursement

Referral program

Rental discounts

Company events

Employee assistance

Job summary

S2 Residential is seeking an Assistant Property Manager to support the Property Manager and ensure the community's operational and financial success. You will oversee on-site accounting, tenant relations, and daily operations to drive occupancy, marketing, expense control, and delinquency management.

You will collect rents, inspect move-ins/move-outs, maintain files, and coordinate with vendors. The role requires strong communication, organization, and a customer-focused mindset in a fast-paced

Qualifications

• ,"Two years+ of residential property management experience as an Assistant Property Manager.","Exercises leadership potential.","Must be consistently detail oriented.","Strong organizational skills.","Excellent written and verbal skills.","Ability to listen and understand goals.","Ability to think creatively and innovatively.","Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) a plus.","Knowledge of ResMan a plus.","Have a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, and OSHA Standards.","Valid driver license and auto liability insurance is required.","Must have reliable transportation."

Responsibilities

• Lead by example on how to create an exemplary customer experience for all residents.
• Resolve prospect or resident concerns or objections as they arise.
• Collect and account for all rents and other monies owed by applicants and residents.
• Collect rent by the 5th of the month and continue collection efforts for overdue rent daily.
• Collect past due balances from former residents and manage debt collection company relationships.
• Conduct resident move-out inspections and complete deposit accounting.
• Maintain all resident files and documentation.
• Follow-up with prospects via phone and email.
• Process rental applications.
• Maintain a calendar of scheduled move-ins and inspections prior to move-in day.
• Ensure the community is open and ready for business at scheduled time daily; morning opening duties complete by 9am.
• Maintain relationships with vendors, residents, team members and associates professionally.
• In the Property Manager's absence, assist in monitoring staff for successful operation.

Skills

Residential property management

Leadership

Detail oriented

Organizational skills

Written and verbal communication

Active listening

Creative thinking

CAM/ARM certification

ResMan knowledge

Fair Housing knowledge

Driver's license

Job description

Property Name:LandonHow you’ll make an impact:Support and work with the Property Manager to ensure the overall operational and financial success of the community.Oversight and responsibility for all on-site accounting functionsCollaborate with the Property Manager on the objectives for the community and how best to achieve its goals, such as occupancy, marketing, expense control, and delinquency.As the Assistant Property Manager, you’ll ensure that each resident and employee experience is in line with S2 Residential’s mission and core values.What you’ll do:Lead by example on how to create an exemplary customer experience for all future and existing residents at the community.Exhibit the ability to resolve any prospect or resident related concerns or objections as they arise.Collect and account for all rents and other monies owed by applicants and residents.Collect all rent by the 5th of the month and continue collection efforts for overdue rent daily.Collect past due balances from former residents and manage debt collection company relationship.Conduct resident move-out apartment inspections and complete deposit accounting.Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation.Follow-up with ALL prospects via phone call and email.Process rental applications.Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments are inspected prior to day of move in.Ensure the community is open and ready for business at scheduled time daily with morning opening duties complete prior to 9am.Maintains relationships with vendors, residents, team members and associates on a professional level at all times.In Property Managers absence, Assistant Property Manager aids in monitoring staff for the successful operation of the community.Qualifications:Two years+ of residential property management experience as an Assistant Property Manager.Exercises leadership potential.Must be consistently detail oriented.Strong organizational skills.Excellent written and verbal skills.Ability to listen and understand goals.Ability to think creatively and innovatively.Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) a plusKnowledge of ResMan a plusHave a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, and OSHA Standards.Valid driver license and auto liability insurance is requiredMust have reliable transportationPersonal Qualities:Positive attitudeOutstanding customer service; able to consistently surprise and delight our residentsA true team player - willing to work and support at all levelsOur Hours:9:00 a.m. to 6:00 p.m., Monday thru Friday; 10:00 a.m. to 5:00 p.m., Saturday; closed, Sunday. The Assistant Property Manager position requires the ability to work any of the seven days of the week, 52 weeks of the year. Hours of operation are subject to change on time of year and based on the Property’s needs and resident activities.Physical Demands:Ability to climb up to four flights of stairs to access apartments.Ability to walk several acres to tour community.Some lifting; up to 25lbs.Ability to sit or stand for long periods at a time.Benefits we want to share with you:Competitive pay with bonusesMedical, Vision, and Dental insuranceCompany-paid life insurance401(k) with immediate vestingPTO & Paid HolidaysProfessional or Industry Certification ReimbursementEmployee Referral ProgramApartment Rental DiscountsThe Perks:Company-sponsored events & team outingsEmployee Assistance ProgramCommissions- S2 has a competitive commission structure to reward you for your hard workTraining:S2 Residential onboarding training programCompliance training coursesMentorship by peer