Assistant Property Manager

Lancaster Campus; Richmond (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Lancaster Campus in Richmond, VA is hiring an Assistant Property Manager to assist with operational phases, ensuring customer satisfaction and fiscal stability. Responsibilities include managing rent, assisting with leasing, and maintaining property records. A bachelor's degree or equivalent experience is required, along with excellent customer service skills and proficiency in Microsoft Office. Join a team that values diversity and offers growth opportunities.

Qualifications

• Bachelor degree or equivalent combination of education and experience.
• Preferred accreditation in residential management.
• Valid driver’s license and current automobile insurance.

Responsibilities

• Assist the General Manager in all actions regarding the property.
• Handle rent collection and delinquencies.
• Assist with leasing activities and resident relations.

Skills

Excellent customer service skills

Effective communication

Proficient in Microsoft Word, Excel and Outlook

Education

Bachelor degree or equivalent

Accredited Residential Manager or Certified Apartment Manager is preferred

Tools

Entrata

Job description

Overview

Excellent opportunity for an Assistant Property Manager!

If you’re someone who loves to have fun at work and thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability and job training. Consider joining our team and changing the way you think about work!

Responsibilities

The Assistant Property Manager reports to the General Manager. This position is responsible for assisting with all operational phases of the property to ensure customer satisfaction, fiscal stability and good physical condition.

• Assist the General Manager in all actions that involve and/or influence the property
• Accept rent and follow up on delinquencies
• Post rent and miscellaneous income receipts
• Make bank deposits daily when receipts are on hand
• Post and follow up on NSF checks
• Handle evictions and NSF warrants
• Turn over bad debts for collection
• Report income collection to the Property Accountant
• Assist with leasing activities and resident relations
• Answer telephones as needed
• Plan and direct social activities as needed
• Inspect move‑outs and schedule units for turnkey as directed
• Verify that information on move‑in and renewal leases agrees with information entered into the computer
• Follow up on service requests and perform call backs
• Verify completion and accuracy of Weekly Leasing Reports
• Act as the primary record keeper of income and expense information to the computer
• Pay property level bills and forward cash disbursement journals to the Property Accountant
• Verify that invoices paid correspond to purchase orders issued and submit properly coded invoices
• Update and post security deposits; process security deposit refunds and forfeitures
• General maintenance, audit and filing of property records

Qualifications

• Bachelor degree or equivalent combination of education and experience
• Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) is preferred
• Valid driver’s license and current automobile insurance
• Proficient in Microsoft Word, Excel and Outlook
• Knowledge of Entrata is preferred
• Ability to follow through with all necessary paperwork and ensure all deadlines are met
• Excellent customer service skills
• Ability to communicate effectively and professionally while operating in a fast paced environment