Assistant Property Manager

Western States Lodging and Management; Orem (UT); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k) match up to 4%

Hotel discounts at properties

Medical, Dental, Vision insurance

Job summary

Western States Lodging & Management is seeking an Assistant Property Manager in Orem, UT to support daily operations and leasing performance. You’ll work under the Property Manager to lead leasing activities, resident relations, and team development.

The role emphasizes budgeting, financial reporting, and compliance with property laws while delivering an exceptional resident experience. This full‑time position offers benefits and growth opportunities.

Qualifications

• 2–3 years of experience in property management, real estate, or a related field.
• Supervisory or assistant manager experience.
• Knowledge of property management laws, regulations, leasing practices, and best practices.
• Strong leadership and team management abilities.
• Excellent communication and resident relations skills.
• Strong organizational and time management abilities with the ability to manage competing priorities.

Responsibilities

• Assist daily operations of the apartment community and support the Property Manager in achieving property goals.
• Help develop and implement leasing and marketing strategies to attract residents and improve retention.
• Coordinate leasing activities including advertising, tours, applications, leases, and renewals.
• Build relationships with residents and address questions, complaints, and concerns professionally.
• Provide leadership, training, and feedback to leasing staff and maintenance personnel.
• Assist with budgeting, financial reporting, expenses, rent collection, and other financial responsibilities.
• Monitor property performance and identify opportunities to improve occupancy and resident experience.

Skills

Property management experience

Leadership

Communication skills

Budgeting & reporting

Education

High school diploma or equivalent

Tools

Property management software

Microsoft Office

Job description

Arden Place, Orem Utah

Assistant Property Manager | Grow Your Career. Lead with Impact.

Are you an experienced property management professional ready to take on greater responsibility and grow your leadership skills? We’re looking for an Assistant Property Manager to play a key role in the day-to-day operations of our apartment community while supporting leasing performance, resident satisfaction, team development, and financial goals.

This is a great opportunity for someone with property management or real estate experience who is ready to work with greater autonomy, take on leadership responsibilities, and help create an exceptional experience for residents and associates.

What’s in it for you- Compensation & Benefits

• Competitive Pay - $22 – 24 hourly.
  • The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
• 401(k) with a dollar-for-dollar company match up to 4%
• Hotel discounts at select Western States Lodging & Management properties

Eligible full-time associates are entitled to the following:

• Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
  • Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
• Personal Time Off (PTO) and Vacation benefits

What You’ll Do

• Assist with the daily operations of the apartment community and support the Property Manager in achieving property goals
• Help develop and implement leasing and marketing strategies designed to attract prospective residents and strengthen resident retention
• Coordinate and oversee leasing activities, including advertising, prospecting, apartment tours, applications, lease preparation, and renewals
• Build strong relationships with residents and address questions, complaints, and concerns professionally and effectively
• Help resolve resident disputes and identify solutions that support resident satisfaction and retention
• Provide leadership, training, guidance, and performance feedback to leasing associates and maintenance personnel
• Help coordinate property operations to ensure maintenance needs, work orders, repairs, and apartment make-readies are completed efficiently
• Assist with budgeting, financial reporting, expense management, rent collection, and other financial responsibilities
• Monitor property performance and help identify opportunities to improve occupancy, operations, and the resident experience
• Maintain accurate leasing, resident, financial, and property records
• Help ensure compliance with applicable property management laws, regulations, policies, and industry best practices

What Makes You Successful

• High school diploma or equivalent
• 2–3 years of experience in property management, real estate, or a related field
• Previous experience in a supervisory, leadership, or assistant manager capacity
• Knowledge of property management laws, regulations, leasing practices, and industry best practices
• Strong leadership and team management abilities
• Excellent communication and resident relations skills
• Strong organizational and time management abilities with the ability to manage competing priorities
• Confidence handling resident concerns, resolving problems, and making sound decisions
• Ability to analyze financial information and assist with budgeting and reporting
• Proficiency with property management software and Microsoft Office
• Ability to work collaboratively with residents, prospective residents, associates, vendors, contractors, and leadership

Physical Requirements

This position requires frequent walking and standing, as well as the ability to bend, stoop, sit, stand, and reach. Associates must be able to use proper body mechanics and lifting techniques to occasionally lift items weighing up to 25 pounds.

You Know You’re Successful When...

Residents feel valued, supported, and confident in the management of their community. Leasing and renewal efforts contribute to strong occupancy and resident retention, while concerns and disputes are handled professionally and resolved effectively. Leasing and maintenance teams have the guidance, communication, and support they need to perform at a high level. Property records, financial reporting, expenses, and operational responsibilities are accurate, organized, and completed on time. You confidently take ownership of day-to-day responsibilities, anticipate the needs of the Property Manager, and identify opportunities to improve community performance. Your leadership contributes to a well‑maintained property, a positive resident experience, a strong team, and the overall success of the community.

Why Join Western States Lodging & Management?

Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities, and Nxt multifamily apartment communities throughout the western United States.

Our mission is simple: Serving You Like Family. That commitment extends beyond our guests and residents—it defines how we treat our associates and business partners. We believe that great people build great communities, which is why we invest in our team through meaningful work, ongoing professional development, and opportunities for long-term career growth. At Western States Lodging & Management, we encourage every team member to serve as an Ambassador of our values, a trusted Consultant who brings knowledge and solutions, a Collaborator who builds strong relationships through teamwork, and a Coach who is passionate and empowers others to learn, grow, and succeed.

Whether you're launching your career or bringing years of experience, you'll find a workplace where your contributions are valued, your ideas are welcomed, and your potential is supported every step of the way.