Assistant Property Manager

Chestnut Hill Realty; Norwood (MA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Vacation

Birthday off

Apartment discount

Professional development

Job summary

Chestnut Hill Realty is seeking an Assistant Property Manager for our Norwood location. You will balance top-notch customer service with managing lease activity, renewals, and financial reports to run the property effectively.

The role coordinates move-ins/move-outs, delinquency notices, and annual reporting, forming the backbone of daily operations while supporting a positive resident experience.

Qualifications

• 1 year of residential property management experience preferred.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Positive attitude with ability to lead and motivate others.

Responsibilities

• Coordinate leasing, resident retention, and renewals.
• Handle delinquent notices and eviction notices as needed.
• Manage renewal process per CHR policy and Section 8 renewal.
• Assist with resident issue resolution and respond to complaints.
• Support Resident Services responsibilities as needed.

Skills

Customer service

Communication

Leadership

Tools

Microsoft Office

Job description

Description

Work for an award winning company where you will have the training you need to add to your skill set, the schedule you want to maintain a great work-life balance, and the pay and benefits you deserve. Learn new skills and make a positive impact on people’s lives every day.

Chestnut Hill Realty has an exciting opportunity for an Assistant Property Manager to join the team at our Norwood location. As an Assistant Property Manager you have the opportunity to balance best in class customer service with managing the financial aspects to run a successful property. This position is the backbone of the property as it coordinates all move-ins, move-outs and monthly reports.

As an Assistant Property Manager, you will:

• Supports, coordinates and facilitates leasing, resident retention, concessions, maintains resident files.
• Contacts delinquent residents and communicates late notices and eviction notices.
• Manage the renewal process for residents. Includes preparing, negotiating, and completing the process according to CHR policy and procedures.
• Manage the Section 8 renewal process
• Assists with the resolution of resident issues and complaints.
• Assume Resident Services Professional responsibilities as necessary

Are you the right person for the job?

• One year of experience in residential property management preferred
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook
• Strong written and verbal communication skills
• Positive attitude, strong work ethic and ability to lead and motivate others
• Must possess professional written and verbal communication skills
• Must be available to work a Sunday-Thursday Schedule

Some of the benefits to you:

• Attractive total compensation package with incentives.
• Excellent benefits package including: medical, dental, vision, 401(k), 2 weeks of vacation, your birthday off etc
• Chestnut Hill Realty apartment discount
• Great work-life balance
• Opportunities for professional development and career growth
• Strong promote-from-within company culture
• Training is provided
• Positive work environment

The salary range for this role is $26.00-30.00 hourly along with an additional incentive structure, depending on factors such as relevant experience, skills, qualifications, and geographic location. Along with competitive pay, we’re proud to offer great benefits and ongoing opportunities for learning and growth.