Assistant Property Manager

Atrium Management Company; Northern (KY); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Job summary

Atrium Management Company is seeking an Assistant Property Manager to support resident relations and community leasing at our properties. You will work under the Property Manager, emphasizing teamwork and customer service to maximize occupancy and retention.

Responsibilities include leasing, tours, application processing, and coordinating move-ins/outs while using software such as Appfolio or Yardi. Bilingual English/Spanish is a strong asset for resident communication.

Qualifications

• Experience in customer service or sales within real estate or property management is preferred.
• Familiarity with property management software (Appfolio, Yardi, Knock) a plus; bilingual in English/Spanish is a strong asset.
• High school diploma required; CAM or ARM certification is a plus and may be preferred by leadership.

Responsibilities

• Serve as a point of contact for residents and support Property Manager in daily operations.
• Greet residents, tour communities, and close leases by presenting amenities, pricing and lease terms.
• Process lease applications, run credit checks, and track leads for occupancy goals.
• Coordinate move-ins, move-outs, renewals, and maintenance of occupancy targets.
• Assist with leasing reports and marketing plans to generate prospect traffic.

Skills

Customer service

Sales

Communication

Bilingual Spanish

Education

High school diploma

CAM or ARM certification

Tools

Appfolio

Yardi

Knock

Microsoft Office

Job description

Description

Who We Are

Atrium Management Company is a fully integrated real estate platform. Based in Orlando, FL, we manage 11,000+ doors across the southeastern US.

At Atrium, we don't simply manage properties-we build relationships. Our team is empowered to lead with professionalism, compassion, and creativity, making Atrium one of the most trusted and fastest-growing names in property management.

So far in 2026, Atrium's team has grown by 40%, our portfolio has grown by 40%, we've celebrated 40 internal promotions, and our multifamily portfolio expanded into 4 new markets - and we're growing in ATLANTA!

Through this incredible growth, Atrium also took home Orlando's #1 Best Place To Work award for the 2nd year in a row.

About the Role

An Atrium Assistant Property Manager will serve as a point of contact for current residents at their community, and help to drive Atrium's growth in the area. The Assistant Property Manager reports directly to the Property Manager, and is expected to make teamwork and customer service their top priority.

Key Responsibilities

• Have complete knowledge of the apartment community and competition in the area
• Maintain daily traffic logs, phone logs, and follow-up
• Greet customers and tour apartment community while listening to and focusing on customer's preferences
• Demonstrate amenities, apartment homes, pricing, and close leases
• Process incoming lease applications, run credit verifications, track all prospective tenants, and follow up on all leads
• Maintain an acceptable closing ratio as directed by Property Manager
• Prepare lease documentation and conduct lease signings
• Coordinate all move-ins, move-outs, transfers and lease renewals to achieve maximum occupancy and resident retention
• Minimize vacancy loss by securing leases within 5 business days of move-out
• Generate prospect traffic through marketing efforts: community outreach, resident referrals, and property tours
• Shop the competition and assist with preparation of leasing reports and sales and marketing plans
• Assist Property Manager in achieving net operating income and occupancy goals
• Act in accordance with all fair housing laws

Requirements

• High school diploma or equivalent (College education, CAM or ARM certification)
• Minimum 6 months experience in leasing, or as an Assistant Property Manager (preferred)
• Reliable transportation and valid Driver License
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

What We're Looking For

• Experience: Customer service or sales background, especially within the real estate industry.
• Soft Skills: Excellent communication skills. Attention to detail. Adaptable and dependable. Resourceful. Self-disciplined and goal-driven.
• Hard Skills: Experience with property mgmt software (ex Appfolio, Yardi, Knock, etc). Strong computer skills: Microsoft Office, Email, Gmail/Google Workspace, and social media as it pertains to marketing of community. A Real Estate License is nice to have, and bi-lingual (conversational English and Spanish) is a big plus!
• Mindset: Strong work ethic, a positive and energetic attitude, and passion for working with people! Desire to work as a team with ability to work independently on occasion.

Why Work with Us?

When you join Atrium, you're not just starting a job-you're building a career in a supportive, people-focused environment. We invest in our employees with competitive pay, growth opportunities, industry certification opportunities, and a benefits package designed to support you and your family.

In short, we invest in the whole you -- your HEALTH, your TIME, your FUTURE, and your GROWTH.

Benefits eligibility begins the 1st of the month following your start date.

HEALTH & PROTECTION

• Medical, dental, and vision coverage
• Employer-paid life insurance ($50,000)
• Employer-paid short-term disability
• Additional voluntary benefits

TIME TO RECHARGE

• 3 weeks paid time off
• 12 paid company holidays
• Parental leave benefits for birth or adoption

FINANCIAL WELLNESS

• 401(k) with employer match
• Flexible spending account (FSA)
• Dependent care FSA

GROW WITH US

• Company-provided training and mentorship
• Real career growth opportunities - we promote from within

Atrium Management Company is an Equal Opportunity Employer

Atrium Management Company provides equal employment and advancement opportunities to all employees and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Requirements

• High school diploma or equivalent (College education, CAM or ARM certification)
• Minimum 6 months experience in leasing, or as an Assistant Property Manager (preferred)
• Reliable transportation and valid Driver License
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.