Assistant Property Manager

KPM Property Management; Nashville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

KPM Property Management is seeking an enthusiastic Assistant Property Manager to join our Nashville team. You will support the Property Manager, enhance tenant satisfaction, and help drive financial and operational success across our apartment communities.

Responsibilities include daily operations, resident relations, marketing activities, and assisting with budgets and staff supervision to maintain high service standards.

Qualifications

• 2+ years of property management experience preferred.
• Strong customer service and communication skills.
• Ability to analyze problems and resolve conflicts efficiently.
• Excellent organizational and multitasking abilities.
• Teamwork and collaboration with onsite staff.

Responsibilities

• Assist the Property Manager in daily operational tasks to ensure smooth community operations.
• Build and maintain positive relationships with residents and address inquiries professionally.
• Implement marketing strategies to attract and retain residents, including events planning.
• Oversee maintenance requests and ensure timely, safe response to service issues.
• Maintain accurate records of resident files, leases, and financial transactions.
• Assist in preparing property budgets and financial reports to support profitability.
• Support training and supervision of onsite staff to uphold service standards.

Skills

Customer service

Communication

Organization

Problem solving

Teamwork

Tools

Property management software

Microsoft Office

Job description

KPM, a premier full-service multifamily management company based in Houston, Texas, is seeking an enthusiastic Assistant Property Manager to join our dynamic team. With over 16,000 units under our management across various states including Texas, Nevada, and Florida, we pride ourselves on delivering exceptional property management services to our clients and residents. As an Assistant Property Manager, you will play a vital role in ensuring the smooth operation of our apartment communities, enhancing tenant satisfaction, and supporting the Property Manager in achieving financial and operational success.

Key Responsibilities

• Assist the Property Manager in daily operational tasks, ensuring the community runs efficiently and effectively
• Build and maintain positive relationships with residents, addressing their inquiries and concerns in a professional manner
• Implement marketing strategies to attract new residents and retain current ones, including planning community events
• Oversee maintenance requests and ensure timely responses to service issues while adhering to safety protocols
• Maintain accurate records of resident files, lease agreements, and financial transactions
• Contribute to the preparation of property budgets and financial reports, helping to drive profitability
• Assist in training and supervising onsite staff to ensure high standards of service

Requirements

• Prior experience in property management or a related field, with a minimum of 2 years preferred
• Strong customer service skills and the ability to communicate effectively with residents and team members
• Proficient in property management software and Microsoft Office applications
• Exceptional organizational skills, capable of managing multiple tasks simultaneously
• Ability to analyze problems and resolve conflicts efficiently
• Alignment with KPM's core values{{:}} integrity, diversity, teamwork, empathy, excellence, and agility