Assistant Property Manager

PRAXM Management LLC; Lee's Summit (MO); On-site; Full time

Job summary

A leading real estate management company in the Midwest is looking for an Assistant Property Manager dedicated to enhancing resident satisfaction and leading leasing operations. This role involves assisting with marketing, overseeing a team, and driving customer engagement while adhering to all housing regulations. The ideal candidate will possess excellent communication skills and a commitment to exceptional service, with a competitive base salary and commission structure providing significant earning potential.

Qualifications

• Superb customer service skills including exceptional listening, written, and verbal communication skills.
• CALP preferred.
• Proficient with Real Page and Microsoft Office Suite applications, strong knowledge of federal and state housing regulations.

Responsibilities

• Assist the Property Manager in marketing, leasing, rent collections, and achieving resident satisfaction.
• Lead a team of leasing employees and ensure compliance with company policies.
• Handle resident complaints and strive to achieve community NOI.

Skills

Customer service skills

Communication skills

Education

CALP preferred

Tools

Real Page

Microsoft Office Suite

Microsoft Excel

Microsoft Word

Job description

Description

About PRAXM

PRAXM is a multifamily real estate management company with its heart planted firmly in the Midwest. With people as our top priority we continually pursue excellence through innovation, continuous collaboration, and successful execution. We are ONE team that supports and encourages one another, communicating with respect, honesty, transparency, exchanging of ideas, and continuous feedback. Commitment to our employees, investors, and the communities we serve is truly what makes us great! We are an Equal Opportunity Employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status.

Responsibilities

We are seeking a qualified Assistant Property Manager to lead at our community. The Assistant Property Manager will assist the Property Manager in marketing, leasing, rent collections, and achieving resident satisfaction.

Below is a listing of the employee's required activities, duties or responsibilities. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

• Directly assist the Property Manager in leading a team of leasing employees in their daily activities to ensure compliance with company and government policies, procedures, and expectations, including safety, OSHA compliance, and Fair Housing guidelines.
• Develop, analyze, review, and audit residential ledgers, files and documents, and financial reports to comply with marketing and operating expectations.
• Develop, implement, and assist with monthly marketing programs and proactively react to local sub-market dynamics.
• Inspire and lead other team members by example to achieve leasing, occupancy, and rent collection goals.
• Have persistence and the ability to overcome obstacles, and to recognize opportunities to set and achieve challenging leasing and collection goals.
• Understand resident and potential residents’ needs, and to lease apartments that best suit the prospect’s desired expectations.
• Handle any resident complaints or issues in a timely and professional manner.
• Strive to achieve community NOI and initiate efforts to increase positive rental income streams.
• Provide excellent customer service while maintaining the highest standards of courtesy, respect, and sensitivity for resident service and engagement.
• Must be knowledgeable and adhere to Sexual Harassment and Fair Housing Guidelines.

Requirements

• Superb customer service skills including exceptional listening, written, and verbal communication skills
• CALP preferred
• Proficient with Real Page and Microsoft Office Suite applications; advanced knowledge of Microsoft Excel and Microsoft Word is preferred
• Strong knowledge of federal and state housing legalities and employee regulations

Work Environment

• Ability to work inside or outside and in varying weather conditions
• Must be onsite or available during all standard clubhouse hours, including weekends
• Physical demands include walking, climbing stairs, sitting, or standing for long periods & occasionally lifting up to 25lbs

Competitive Base Salary + Uncapped commissions

• Hourly Rate: $18.00 - $22.00/hour + commission earning potential of up to $1,100/month - uncapped!