Assistant Property Manager

DEL Property Management Inc.; Georgia; Presencial; USD 42 000 - 64 000; Tempo integral

Resumo da oferta

DEL Property Management Inc. in Marietta, GA is seeking an organized, motivated Assistant Property Manager to support daily community operations and drive resident satisfaction. You will help meet occupancy goals, coordinate with maintenance and vendors, and assist with leasing, renewals, and account accuracy.

The role emphasizes strong customer service, communication, and team collaboration in a fast-paced multifamily environment, with opportunities for career growth.

Qualificações

• Experience in property management, leasing, collections, or customer service preferred.
• Strong communication, organization, and multitasking abilities.
• Bilingual in Spanish or Portuguese is a plus to serve diverse residents.

Responsabilidades

• Assist daily operations of the apartment community and support the Property Manager in achieving goals.
• Manage resident relations by delivering exceptional customer service and resolving concerns promptly.
• Assist with rent collection, delinquency management, and maintaining resident accounts.
• Process payments and maintain accurate lease documentation and files.
• Support leasing by responding to prospects, conducting tours, and assisting with applications.
• Assist with renewals, retention, move-ins/move-outs, and transfers.
• Coordinate with maintenance for work orders and resident requests.
• Assist with vendor coordination and follow-up on projects and services.
• Maintain curb appeal and property standards through walks and inspections.
• Prepare operational reports and ensure compliance with policies and Fair Housing laws.
• Assist with office operations and provide leadership support to onsite team.
• Serve as acting Property Manager in the absence of the Property Manager.

Conhecimentos

Customer service

Communication

Organizational skills

Multitasking

Bilingual (Spanish/Portuguese)

MS Office

Ferramentas

Yardi

Entrata

OneSite

RealPage

MS Office Suite

Descrição da oferta de emprego

Job Description

Employment Type:Full-Time

We are seeking an organized, motivated, and customer-focusedAssistant Property Managerto join our team at a large apartment community in Marietta, Georgia. This position plays an important role in supporting the Property Manager with daily community operations while helping drive resident satisfaction, occupancy goals, and overall property success.

The ideal candidate is a dependable professional with strong communication skills, attention to detail, and a passion for creating an exceptional living experience for residents. This role is perfect for someone looking to grow their career in multifamily property management while working in a fast-paced, team-oriented environment.

Responsibilities Include:

• Assist with daily operations of the apartment community and support the Property Manager in achieving community goals.
• Manage resident relations by providing exceptional customer service and resolving resident concerns in a timely and professional manner.
• Assist with rent collections, delinquency management, payment arrangements, and maintaining accurate resident accounts.
• Process resident payments and maintain accurate resident files, reports, and lease documentation.
• Support leasing efforts by responding to prospects, conducting tours, assisting with applications, and helping achieve occupancy goals.
• Assist with lease renewals, resident retention efforts, move-ins, move-outs, and transfers.
• Coordinate with maintenance staff to ensure work orders, apartment turns, and resident requests are completed efficiently.
• Assist with vendor coordination and follow up on property projects and services.
• Maintain community appearance, curb appeal, and company standards through regular property walks and inspections.
• Prepare and maintain operational reports and ensure compliance with company policies and Fair Housing regulations.
• Assist with office operations and provide leadership support to onsite team members.
• Serve as acting Property Manager in the Property Manager’s absence.

Qualifications:

• Strong customer service, communication, and organizational skills.
• Ability to multitask, prioritize responsibilities, and thrive in a fast-paced environment.
• Experience in property management, leasing, collections, or customer service is preferred.
• Knowledge of property management software such as Yardi, Entrata, OneSite, or RealPage is a plus.
• Proficiency with Microsoft Office programs including Outlook, Excel, and Word.
• Strong problem-solving skills with the ability to handle resident concerns professionally and effectively.
• Bilingual candidates are strongly encouraged to apply. Fluency in Spanish or Portuguese is preferred to better serve our diverse resident community.

What We’re Looking For:

We are seeking someone with a positive attitude, strong work ethic, and a willingness to learn. Previous property management experience is preferred; however, we are willing to train the right person who is dependable, motivated, customer-focused, and eager to grow within the multifamily housing industry.

This is an excellent opportunity for someone looking to build a long-term career with a company that values teamwork, professional development, and providing outstanding service to our residents.