Assistant Property Manager

Transwestern; Culver City (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Transwestern is seeking an Assistant Property Manager to assist in managing properties and support the Property Manager with various duties including budget development, monthly reports, and tenant billings. The role requires strong communication skills and a customer service orientation.

The ideal candidate will have a Bachelor’s degree plus 3+ years of property management experience, particularly in commercial settings. This on-site position emphasizes strong relationships and real-time responsiveness to client needs.

Qualifications

• 3+ years of property management experience, preferably commercial/ Class A management.
• Intermediate to advanced skills in MS 365 applications.
• Strong desire to succeed in an entrepreneurial environment.

Responsibilities

• Assist Property Manager in managing a property or group of properties.
• Coordinate tenant improvements and capital projects.
• Prepare monthly ownership reporting and manage financial transactions.

Skills

Customer service orientation

Oral and written communication

MS 365 (Word, Excel, Outlook)

Property management experience

Education

Bachelor’s degree in Business Management or related field

Real Estate License (where required)

Tools

MRI accounting software

Yard or CTI accounting software

Job description

Company Overview

Four dynamic, integrated companies make up the Transwestern enterprise, giving us the perspective to think broadly, deeply and creatively about commercial real estate. Clients and investors rely on us for expertise that spans institutional and opportunistic investment, development, hospitality, and brokerage and asset services. Our award-winning, collaborative culture empowers team members with resources and independence to work across boundaries in pursuit of innovative solutions, reinforcing a reputation for service excellence that translates to measurable results. Through offices nationwide and alliance partners around the globe, we positively impact the built environment and our communities while fostering a work climate that champions career vitality for all. Learn more at transwestern.com and @Transwestern.

Part of the Transwestern companies, Transwestern Real Estate Services (TRS) strives to add value for investors, owners, and occupiers across all commercial property types. Fueled by a holistic perspective of the real estate life cycle, agility and creativity are hallmarks of our approach, while vast national resources and sound market intelligence underpin customized recommendations and property solutions. Transwestern is built on a common purpose - Empowering Good People to do Extraordinary Things Together. We are committed to the hiring of smart, passionate, hard-working people who understand the benefits of both collaboration and independence.

Position Summary

The Assistant Property Manager is responsible for assisting the Property Manager with managing a property (or group of properties) and fulfilling the manager’s obligations under the property’s management agreement. The Assistant Property Manager will support the property manager with the budget development, preparation of monthly operating reports and client deliverables, tenant billings, collection of rent, processing of property payables, lease abstracting and administration. It is also the responsibility of the Assistant Property Manager not only to exhibit legendary customer service when communicating with tenants, prospective tenants, owners, and vendors but also to focus on productivity and results.

Essential Job Functions

• Assist with the activities associated with a property or group of properties.
• Assist with all lease administration duties.
• Supervise vendors (landscaping, janitorial, etc.) and maintenance staff.
• Perform regular property inspections and complete inspection report.
• Recommends alterations, maintenance and reconditioning as necessary.
• Assist Property Manager with the development and controlling of operating and capital budget.
• Assist Property Manager in preparation of monthly reports for owners.
• Work with the Property Manager to coordinate tenant improvement and capital projects.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
• Ensures services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the Property Manager based on legal agreements in effect and TW policies.
• Initiate and execute day-to-day operational procedures.
• Assist the Property Manager in order to initiate, contract, and administer all necessary services to maintain and enhance the value, operating efficiency, and physical appearance of the property.
• Prepare all Service Agreement and Construction Agreement documents (including work authorizations, addendum's, amendments and contract approval forms).
• Track and maintain Energy Star benchmarking data so information is current and accurate.
• Conduct tenant training meetings to improve building efficiencies.
• Maintain ongoing tenant contact/relations program to constantly assess needs and help assure the problems are being resolved and are to the satisfaction of the tenants and owners.
• Resolve problems to the mutual benefit of the tenant and the owner.
• Implement and monitor tenant needs assessments.
• Administer all leases to assure compliance with provisions/agreement.
• Determine and execute on timely basis escalations, reconciliations, and rent collections.
• Maintain current certificates of insurance for all tenants; ensure coverage complies with lease requirements.
• Show space to prospective tenants (requires real estate license where required by state).
• Communicate clearly and on a timely basis with project accounting personnel using and/or providing the appropriate documentation.
• Prepare monthly ownership reporting (including variance reports, executive summaries, aging reports, etc.).
• Manage and coordinate day-to-day financial transactions including accounts receivables, accounts payable, collection of rents and charges.
• Maintain compliance with all TW personnel policies and procedures.
• Miscellaneous duties or projects as assigned by the property manager.

Position Requirements

• A bachelor’s degree in Business Management, Finance, Accounting, or a Human Resource Management related discipline.
• RPA designation in progress preferred.
• Possess Real Estate License where required by state law.
• A minimum 3 years of property management experience, preferably in commercial /Class A Office management.
• Must have intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.
• Accounting software such as MRI, Yard or CTI preferred proficiencies.
• Ability to keep information strictly confidential.
• Strong desire to succeed in an entrepreneurial environment.
• Must be able to handle multiple projects, changing priorities and a continually heavy workload.
• Exceptional oral and written communication skills.
• Strong customer service orientation.

Work Shift & Location

Work Shift: Location: Arlington, VA. This is a dynamic, on-site role that places you at the heart of the action. As a result, an essential function of this position is working on-site. Remote or hybrid options are not available. Being on property allows you to build strong relationships with clients and tenants, respond in real time, and make a visible impact every day.

Background Checks

Please note that all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to your starting with the Company along with satisfactory references.