Assistant Property Manager

Digital Realty Trust, L.P.; Ashburn (VA); On-site; USD 82,000 - 90,000; Full time

Job summary

Digital Realty is seeking an Assistant Property Manager to support the Property Manager across a diverse portfolio. You will help with financial reporting, budgeting, accruals, and property inspections while ensuring excellent customer service and efficient operations.

You will manage vendor services, prepare budgets and variance reports, handle accounts receivable/payable, coordinate tenant events, and maintain relationships with tenants and internal teams to meet corporate goals.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 3–5 years in commercial property management and financial reporting.
• Strong customer service track record.
• Ability to analyze financial statements with accruals and budgeting.
• Proficiency with MS Office and property management software (Yardi).
• Clear written and verbal communication; fast-paced environment experience.

Responsibilities

• Support budgeting, operating and capital expenditure plans.
• Assist with annual budgets, forecasts, monthly and variance reports.
• Manage accounts receivable/payable including rent collection and reconciliations.
• Coordinate customer requests with Property Management and Technical Operations.
• Oversee vendor selection, RFPs, service agreements and SLA performance.
• Schedule maintenance with vendors and customers; perform property inspections.
• Maintain relationships with Asset Manager, tenants and external partners.
• Track certificates of insurance and maintain vendor/customer records.

Skills

Customer service

Financial reporting

Budgeting

Analytical skills

MS Office Suite

Vendor management

Communication skills

Organizational skills

Education

Bachelor's degree in business/real estate/ accounting/ finance

Tools

Yardi

MS Office

Job description

Position Title: Assistant Property Manager

Your role

This position offers you the opportunity to expand your skills and experience in property management with the largest wholesale data center provider in the world. As Assistant Property Manager, you will report directly to the Property Manager, where you will make an impact on virtually all aspects of the management of this assigned portfolio. You will leverage your in-depth experience to assist with a variety of financial and operational responsibilities including financial reporting, budgeting, accruals, property inspections and customer ticket requests. We are proactive about helping our people grow and develop, and as Digital Realty continues to grow, we'll be looking for proven players to move up.

What you’ll do

Reporting to the Property Manager, as the Assistant Property Manager, you will work to support your supervisor in all aspects of management for the assigned portfolio, with a specific focus on the financial piece. You will play a key role assisting and supporting the operations and financial responsibilities of the properties within the portfolio, providing various financial reports and accruals, re-forecasts, budgeting and reconciliations.

Managing our customer ticketing system and conducting property walk-through inspections will also be a central component to this role. Additionally, we’ll look to you to help organize tenants’ events and oversee other special event coordination as needed.

More specifically, you will:

• Support the planning, budgeting and control of operating and capital expenditures.
• Assist in the preparation of annual budgets, forecasts, monthly reports, and variance reports, including accruals, heavy financial reporting.
• Assist with accounts receivable and accounts payable, including collection of rent, accruals, payment of expenses, common area maintenance estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation.
• Respond to customer requests and needs; coordinate efforts with Property Management and Technical Operation teams to resolve issues.
• Oversee selection and performance of vendor services, including preparation of requests for proposal and service agreements; monitor vendor performance against service level agreements.
• Schedule and facilitate maintenance with vendors and customers.
• Perform property inspections on a regular basis; make recommendations to maintain and enhance the assigned property portfolio.
• Maintain a strong relationship with the Asset Manager and Technical Operations team for the assigned portfolio to ensure that all corporate objectives are being met.
• Document and track all certificates of insurance fromvendors and customers.
• Maintain accurate and pertinent information for vendors and customers.
• Establish and maintain effective working relationships with internal and external customers and vendors.

What you’ll need

• A bachelor’s degreein business, real estate, accounting or finance, preferred;or the equivalent combination of education and experience.
• A minimum ofthree to five years of related experience in commercial property management and financial reporting.
• A proven track record of providing superior customer service.
• Strong understanding of financial terms and principles and the ability to analyze financial statements. You'll also have experience with financialreporting, accruals, and budgeting,
• Proficient computer skills, including MS Office Suite.
• Familiarity and experience with Yardi or a similar property management software program.
• The ability to express ideas clearly in written and verbal communications, including the capability to create complex financial and business related documents.
• Experience working in a fast paced, high volume workplace.
• Strong organizational skills, time managementand detail orientation.
• Strong interpersonal skills.
• Self-starter mentality and the ability to work with minimal supervision.
• Strong Property / Construction accounting background are preferred. Data center experience would be a plus.
• Rudimentary knowledge/understanding of electrical and mechanical systems.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

Operations

Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Health and Safety

Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.

Compensation range:$82,000- $90,000 annually. This compensation range represents the Company’s good faith belief as to what it will pay at the time of this posting.

Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.