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Assistant Project Manager

TransPerfect

New York (NY)

On-site

USD 75,000 - 107,000

Full time

10 days ago

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Job summary

TransPerfect is seeking an Assistant Project Manager to enhance participant experience in a data collection project. The role involves moderating sessions, managing logistics, and ensuring high-quality data generation. Ideal candidates will possess strong communication skills, be detail-oriented, and have relevant project management experience.

Qualifications

  • Bachelor’s degree preferred or equivalent experience.
  • Moderation, facilitation, or proctoring experience preferred.
  • Goal-driven and customer service-oriented.

Responsibilities

  • Operate data collection equipment and offload data.
  • Interact with participants and ensure project requirements.
  • Prepare session materials and manage participant flow.

Skills

Communication
Problem-Solving
Detail-Oriented
Customer Service

Education

Bachelor’s degree in social sciences, communications, or related field

Tools

Basic technical knowledge in iOS
Knowledge of Python

Job description

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1 day ago Be among the first 25 applicants

Join to apply for the Assistant Project Manager role at TransPerfect

DataForce by TransPerfect is seeking a motivated Onsite Project Moderator to join our team for a new data collection project! This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence technology.

We are looking for individuals who have excellent communication skills, are diligent and detail-oriented, and can work somewhat independently. The successful candidate is a team player who thrives in a fast-paced work environment and has experience in customer service

Role Summary

The Project Moderator will work onsite at a designated location and will be expected to foster a positive participant experience. Moderators will work directly with participants to ensure the proper execution of study requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, as well as troubleshooting of data collection technology.

Role Responsibilities

  • Operate and maintain data collection equipment, offload data, manage logistics, provide daily reports, and lead the overall high-quality data generation for this effort, day in, day out
  • Understand provided project documentation to assist participants
  • Interact with participants and lead them through the data collection project
  • Capture data for the assigned project, aiming to reach the targeted daily goal
  • Utilize client tools to label/tag data
  • Convey sessions details to the Project Manager and Production team
  • Communicate and coordinate with project team
  • Interact with various hardware & software
  • Assist in preparing session materials and setting up facility
  • Monitor and manage participant flow within the site
  • Address participant questions and concerns in a professional manner
  • Provide feedback on session dynamics and participant engagement
  • Ability to lift up 25lbs when needed

Role Requirements

  • Bachelor’s degree in social sciences, communications, or related field preferred; or equivalent combination of education and experience may be substituted
  • Experience in moderation, facilitation, proctoring or similar roles preferred
  • Possess basic technical knowledge and experience in using iOS
  • Strong interpersonal and communication skills
  • Ability to manage groups and foster a positive environment
  • Detail-oriented with a knack for problem-solving
  • Ability to work flexibly and adapt to changing scenarios
  • High attention to detail
  • Customer service oriented
  • Goal driven and objective mindset
  • Integrity and strong work ethic
  • Report creation, monitoring and updating
  • Team player
  • Knowledge of Python is a plus
Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Administrative, Project Management, and Consulting
  • Industries
    Translation and Localization, Internet Marketplace Platforms, and Technology, Information and Media

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