Assistant Program Manager- Residential - Birch Lake & Silver Oaks

Ultipro; Saint Paul (MN); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Mileage reimbursement

Paid training

Employee appreciation programs

Mental health support

Career advancement opportunities

401(k)

Paid holidays

Floating holiday

Paid time off

Job summary

Thomas Allen is seeking a Residential Assistant Program Manager to support two sites in South St. Paul and New Brighton, MN. The role partners with leadership to deliver person-centered care under 245D regulations and the Positive Supports Rule, promoting independence and community integration.

The schedule is generally Monday–Friday, 8:00 am–3:30 pm, with on-call rotation and opportunities for growth. The position emphasizes teamwork, strong communication, and commitment to quality care, with

Qualifications

• Must have at least 2 years of full-time experience in a Community Residential setting.
• Ability to assist with personal hygiene, meal preparation, home maintenance, and community outings.
• Must have a valid driver’s license, auto insurance, and a clean driving record.
• Ability to communicate effectively in English, both verbally and in writing.
• Successful completion of DHS background clearance at no cost to you.

Responsibilities

• Lead a team in providing person-centered support to individuals under 245D regulations.
• Develop and implement individualized service plans reflecting each person’s needs.
• Coordinate access to quality medical and behavioral supports in a safe environment.
• Maintain accurate documentation and ensure compliance with policies and regulations.
• Coordinate transportation as needed in partnership with leadership.
• Participate in quality assurance and continuous improvement activities.
• Provide training and coaching to team members.
• Assist with scheduling, including alternating on-call duties.

Skills

Person-centered care

Leadership abilities

Team collaboration

Communication skills

English proficiency

Education

High school diploma or equivalent

Job description

Assistant Program Manager- Residential - Birch Lake & Silver Oaks

Join our team as a Residential Assistant Program Manager, where you'll collaborate with the Program Manager to ensure smooth day-to‑day activities while providing exceptional person‑centered care in accordance with MN 245D and the Positive Supports Rule.

This position offers a rewarding opportunity to make a real difference in the lives of those we serve, and to develop your leadership skills in a supportive and collaborative team environment. You'll encounter new challenges and opportunities for growth every day as you promote the independence, community integration, and well‑being of our individuals.

As a Residential Assistant Program Manager, you'll be part of a dedicated team committed to excellence, open communication, and continuous learning. Join us to take your career to the next level and make a meaningful impact on the lives of those we serve.

FLSA Status: Hourly, Non-Exempt
Hiring Range: $21.50- $23.50 Depending on Experience
Locations: Two Sites located in South St. Paul and New Brighton, MN

Open positions:
Full Time: Monday through Friday, 8:00 am - 3:30 pm

• Partner with leadership to lead a team in providing person-centered support services to individuals receiving services under 245D regulations, while fostering positive and respectful relationships with each person served.
• Collaborate with leadership to develop and implement individualized service plans that reflect the needs and preferences of each individual served, while promoting their independence and community integration.
• Work closely with leadership to ensure that individuals receiving services have access to quality care and services, including medical care and behavioral supports, in a safe and positive environment.
• Maintain accurate documentation of services provided and comply with all applicable regulations and policies, while encouraging the team to maintain high standards of professionalism and ethics.
• Coordinate transportation services as needed to individuals receiving services, promoting inclusivity and accessibility in partnership with leadership.
• Participate in quality assurance and improvement activities, working with the team to continuously improve service delivery and outcomes.
• Provide training and coaching to team members, fostering a positive and supportive work environment that values collaboration and continuous learning.
• Assist with scheduling, including alternating on-call duties, and finding staff to fill in as needed, in partnership with leadership and the team's overall success.
• Perform other duties as assigned, contributing to the overall success of the team and the individuals receiving services, while working in partnership with leadership to achieve the team's goals.

Qualifications:

• Passion for providing person-centered support that values individual preferences, interests, and goals
• Must have at least 2 years of full-time experience working in a Community Residential setting.
• Must be mature, polite, and possess leadership abilities and demonstrate competency in the completion of the above noted job responsibilities.
• Ability to assist with personal hygiene, meal preparation, home maintenance, and community outings
• Physical ability to lift and move individuals and objects as required by the site
• Possession of a high school diploma or equivalent
• Ability to communicate effectively in English, both verbally and in writing
• Possession of a valid driver's license, auto insurance, and a clean driving record
• Successful completion of a DHS background clearance at no cost to you
• Valid driver's license, reliable vehicle, acceptable driving record, and proof of auto insurance required
• Possess current or willing to obtain First Aid training and CPR Certificate as required by the home/division.
• Individual must be mature, polite, competent, and possess team playing abilities, effective listening skills and strong overall social and communication skills.
• Must be proficient at High School level in speaking, comprehending, reading and writing English to fully communicate with the individuals we serve and staff members, to implement specialized medical and/or behavioral protocols and programming within the home/division, and to document required information.
• Must successfully complete Thomas Allen’s Medication Administration training course and prove competency.

As a valued member of our team, you will be eligible for our benefits-

Benefits provided to all employees:

• Mileage reimbursement for work‑related travel
• Paid training and certifications to help you develop new skills and advance your career
• Employee appreciation programs to recognize your contributions and efforts
• Mental health support to prioritize your well‑being
• Opportunities for career advancement and growth to help you achieve your professional goals=

Additional benefits gained for employees working 30+ hours per week:

• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses
• 401(k) to help you plan for your financial future

Additional benefits gained for employees working 35+ hours per week:

• Paid holidays to celebrate with family and friends and an additional floating holiday to use when you need it!
• Paid time off (PTO) to help you recharge and maintain work‑life balance

Professional Development

• Paid training and certifications to help you develop new skills and advance your career
• Tuition, licensure, and certification reimbursement to support your ongoing professional development
• Opportunities for career advancement and growth to help you achieve your professional goals

Thomas Allen is an Equal Opportunity Employer committed to diversity.

Travel Required

No .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.