Assistant Program Manager- Deaf Services

Advocates; Framingham (MA); On-site; Full time

Job summary

Join a forward-thinking organization dedicated to making a difference in the lives of individuals in a residential Deaf Services community. As an Assistant Program Manager, you will play a vital role in supervising daily activities, providing emotional support, and facilitating skill development for clients. This position offers an opportunity to thrive in a fast-paced, client-centered environment while promoting a healthy work-life balance. Advocates values your contributions and fosters a culture of inclusion and diversity, making it an ideal place for those who wish to make a meaningful impact in the community.

Benefits

Generous perks of employment

Room for advancement

Healthy work-life balance

Qualifications

• Must be fluent in ASL and possess strong interpersonal and communication skills.
• Must hold a valid driver's license and have access to a vehicle.

Responsibilities

• Supervise daily activities and provide ongoing support and guidance to clients.
• Participate in developing Individual Service Plans and monitor client progress.
• Ensure a clean and safe environment for clients.

Skills

Fluency in American Sign Language (ASL)

Interpersonal skills

Judgment skills

Coaching skills

Communication skills

Ability to use basic computer applications

Education

High School Diploma or equivalent

Job description

Overview

Starting Rate: $21.75/hour

Advocates is seeking enthusiastic, motivated team players to provide emotional support and daily care to individuals in a residential setting within our Deaf Services community!

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

The Assistant Program Manager is responsible for supervising the daily activities of the clients, providing ongoing support, guidance and role modeling, and facilitating client improvement in the areas of personal responsibility, social skills, community living skills, and behavior.

Are you ready to make a difference?

Minimum Education Required: High School Diploma/GED

Responsibilities:

• Provide ongoing support, guidance, role modeling, and mentorship to clients and staff.
• Ensure a clean, safe, and home-like environment for clients.
• Participate in the development of the Individual Service Plan (ISP) and attend other treatment meetings, including Program Specific Treatment Plans (PSTP) and weekly staff meetings.
• Perform interventions with clients that address their identified goals and result in skill development.
• Provide linkage with other program staff and other service providers.
• Communicate program participants’ progress, mental status, and any changes in daily notes.
• Monitor and document medication administration.
• Provide crisis intervention and access emergency services as needed.

Qualifications:

• Must be fluent in American Sign Language (ASL).
• High School Diploma or equivalent degree.
• Must hold a valid driver's license, have access to an operational and insured vehicle, and be willing to use it to transport clients.
• Excellent interpersonal, judgment, and coaching skills.
• Strong communication skills.
• Ability to utilize basic computer applications.
• Desire to thrive in a fast-paced, client-centered, team-oriented environment.
• Demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.