Assistant Program Manager (DDS Pioneer House)

The Salvation Army; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Program Manager to coordinate essential in-house programming and ensure individuals receive top-notch services. This role involves assessing the needs of individuals, organizing records, and collaborating with interdisciplinary teams to enhance service delivery. The ideal candidate will advocate for individuals, maintain compliance with regulations, and ensure a supportive environment. Join a dedicated team committed to providing quality care and making a meaningful impact in the lives of those served. If you’re passionate about human services and possess the necessary skills, this is the opportunity for you.

Qualifications

• 1 year experience in Human Services or related field required.
• AMAP, SCIP-R, and First Aid/CPR Certified required.

Responsibilities

• Coordinate in-house programming and monitor recreational programs.
• Ensure compliance with OPWDD and maintain accurate records.
• Assist in skill development for individuals with disabilities.

Skills

Advocacy

Writing Skills

Judgment and Discretion

Cultural Sensitivity

Education

High School Diploma

Associate's Degree

Tools

Medical Assistant Responsibilities

Incident Reporting Systems

Job description

Overview

Responsible for coordination and implementation of in-house programming, including assessments, goal planning, evaluation of daily progress, monthly resident reviews, monitoring recreational programs, seeking community resources, and maintaining trip log for van use. Making independent judgments using discretion for the benefit of the individual. They will ensure the individuals receive the highest standard of services required and their day-to-day needs are met. They will ensure that all services are being followed as written in the individual’s plans. The Assistant Program Manager must be able to travel, have good writing skills, articulate, and be an aggressive advocate. They should be able to function at full capacity within the duties outlined in the job description and requirements. The agency has embraced the concept of a fully integrated system of care for all individuals of service. This requires all staff to assess the individual's needs holistically and see it as their responsibility to connect the individuals with services needed internally or externally to the agency, regardless of which of the individuals enters the system. Assess the needs of the whole individual/family including their basic needs such as food, clothing, and shelter. Ensure that referrals are made to appropriate internal and external services as required to meet the individual's or family’s needs. Follow up on referrals made on behalf of an individual’s or family's and respond to all referrals made to you/your program. Participate in cross-program service reviews that support the planning and coordination of service delivery and service closure, and other duties as assigned.

Responsibilities

• Responsible for organization of records and assuring records are up to date.
• Participate in Interdisciplinary Team meetings/Staff meetings.
• In conjunction with the Program Manager, create an agenda for meetings, planning standard items of agendas, such as committee reports, announcements, and staff concerns.
• Collaborate with consultants, especially Psychologists on programming.
• Follow through on recommendations for U.R. committee.
• Attend U.R. meetings when delegated.
• Complete and maintain investigation certifications as it relates to incidents within the DDS.
• Ensure all safeguards of life safety situations with individuals are implemented and are being followed.
• Maintain and submit timely and accurate records and reports regarding the health and safety of the individuals and the quality of each program.
• Submit, update, and close all incidents for the program.
• Maintain compliance with OPWDD and the Justice Center regarding incidents.
• Make records available for review for IPR & UR.
• Awareness of and sensitivity to cultural and socioeconomic characteristics of persons and populations served.
• Prepare staff schedules of Program Specialists, including responsibility for vacation, personal, and sick leaves, as well as maintaining coverage during any emergency periods of staff shortages.
• Ensure appropriate staffing patterns as per facility policy.
• Conduct scheduled supervisor meetings to discuss programmatic and staffing issues.
• Evaluate individual work performance of all staff through observations and performance counseling in conjunction with the Program Manager.
• Ensure that each individual is being provided and/or assisted in skill development in areas such as activities of daily living, domestic living, recreation, and socialization as needed.
• Assist the Program Manager in devising and executing relevant agency/program policy, in accordance with OPWDD and/or other funding agency guidelines.
• Conduct frequent rounds on all shifts and submit reports to the Program Manager to ensure that safety and health requirements are observed, that the physical environment is comfortable and stimulating, and that quality individual care and programming are provided.
• Perform responsibilities of a medical assistant: tracking appointments, communicating with the CMS, Nurse, relevant doctors, and managers, ensuring accuracy of medication inventory, records, and orders refills when necessary, tracking and following up on medical appointments to ensure individuals’ good health, completing medical referral forms, and completing monthly medical book reviews.
• Ensure coordination by supervisors of all transportation activities to assure maximum use of transportation services for day programming, recreation services, medical, and special requirements.
• Ensure the transporting of individuals to and from programs, community inclusion activities, medical appointments, home visits, and all other activities as needed.
• Ensure completion of Staff Information Entry Form when escorting individuals on medical appointments.
• Ensure the timely receipt and ongoing availability of all individual’s needs (toilet items, clothing, and personal effects).
• Prepare Day Program progress reports at ITT reviews as assigned.
• Distribute petty cash funds to the staff or collect petty cash receipts and submit them to the Program Manager.
• Conduct monthly fire evacuation drills including all staff members on all shifts.
• Participate in admission and discharge reviews and make recommendations to the Program Manager.
• Develop a monthly recreation schedule in consultation with the Program Manager.
• Implement and monitor in-house and community recreational activities, providing hands-on assistance as needed.
• Other duties as assigned.
• Direct care as necessary.
• Attendance standards: 1:00 PM – 9:00 PM, Sunday through Thursday, and at the discretion of the Program Manager.
• The essential functions of the job include, but are not limited to, the duties listed in the job description.

Qualifications

• High school Diploma with one (1) year experience in Human Services (Social Work, Psychology, Special Ed., etc.) or related field required, Associate’s Degree preferred.
• 1-year administrative experience.
• 2 years minimum experience working with individuals diagnosed with intellectual disability (ID).
• Respect and consideration for the resident being served.
• AMAP, SCIP-R, and First Aid/CPR Certified.
• A Valid Driver’s License is required (Must be able to drive a large vehicle which consists of a wheelchair or 15-seater van).