ASSISTANT PRODUCTION MANAGER

Crown Linen; Haines City (FL); On-site; USD 49,000 - 59,000; Full time

Job summary

Crown Linen in Haines City, FL is seeking an Assistant Production Manager to oversee performance, output and safety across a busy laundry operation. This full-time role requires a 2-year degree or equivalent, 5+ years of supervisory experience, and a hands-on leadership style.

You will drive KPI reporting, lean initiatives and ensure OSHA compliance in a 365-day operation. The position offers a fast-paced environment with weekend/holiday coverage, opportunities to mentor staff, and a focus on

Qualifications

• Bachelor’s degree in business, operations, or logistics (or equivalent) required.
• 5+ years of supervisory experience in laundry, manufacturing, logistics, or distribution.
• Strong understanding of production metrics (PPOH) and cost control.
• Experience with Lean Manufacturing or Six Sigma.

Responsibilities

• Oversee laundry operations across all departments (receiving, sorting, washing, folding, distribution).
• Monitor labor, productivity (PPOH), and cost metrics; report KPIs.
• Train, coach, and support staff on production methods and safety procedures.
• Coordinate with Engineering to maintain and troubleshoot production equipment.
• Participate in hiring, training, reviews, and disciplinary processes.
• Ensure OSHA compliance and safety standards; promote safety culture.

Skills

Leadership

Team management

Cost control

Bilingual English/Spanish

Training & coaching

Communication

Education

Bachelor’s degree in business/ops/logistics

Tools

WMS

Production tracking tools

MS Office

Job description

Job Location: HNC - Haines City, FL 33844

Position Type: Full Time

Education Level: 2 Year Degree

Salary Range: $54,000.00 Salary/year

Travel Percentage: None

Job Shift: Any

Job Category: Hospitality - Hotel

GENERAL PURPOSE

The Assistant Production Manager oversees performance, output, and safety during an assigned shift. This leadership role reports to the Production Manager and is critical in ensuring smooth, high-volume production in a clean, fast-paced environment. Crown Linen operates365 days a year, so aflexible schedule including weekends and holidays is required.

DUTIES AND RESPONSIBILITIES

• Support the Production Manager in overseeing laundry operations across all departments (receiving, sorting, washing, folding, and distribution)
• Support team leads and resolves workflow or personnel issues promptly
• Ensure compliance with housekeeping, quality control, safety, and sanitation standards
• Monitor and report on labor, productivity (PPOH), and cost metrics
• Assist in preparing reports: daily KPIs, labor reports, operating logs, and customer feedback
• Coordinate with Engineering to maintain and troubleshoot production equipment
• Train, coach, and support staff on production methods and safety procedures
• Participate in hiring, training, reviews, and disciplinary processes
• Support emergency responses and customer issues as needed
• Promote employee engagement, retention, and team development
• Assist in maintaining OSHA compliance and regulatory training
• Maintain expected PPOH (e.g., 130+)
• Support continuous improvement initiatives and implement process improvement initiatives using Lean or Six Sigma tools
• Build a high-performing, safety-conscious, and accountable team environment

This position description is not intended to be an exhaustive list of all duties, responsibilities and qualifications associated with the job. An individual must be able to perform all the duties and responsibilities listed in a fully competent manner to be considered successful in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities.

QUALIFICATIONS

• Bachelor’s degree in business, Operations, Logistics, or related field (or equivalent experience)
• 5+ years of supervisory experience, preferably in laundry, manufacturing, logistics, commercial, warehouse or distribution operations
• Strong understanding of production metrics (e.g. PPOH), cost control, and workflow optimization
• Experience in high-volume, time-sensitive environments (e.g. logistics, 3PL, commercial laundry, or manufacturing)
• Working knowledge of laundry equipment and washroom chemistry is a plus
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Bilingual English/Spanish preferred
• Strong organizational and multitasking skills
• Strong interpersonal and communication skills; team-builder with a hands-on leadership style
• Knowledge of OSHA and safety standards
• Familiarity with Lean Manufacturing, Six Sigma, or other process improvement methodologies
• Working knowledge of warehouse management systems (WMS) or production tracking tools l
• Experience working with industrial laundry or high-volume production equipment

WORKING CONDITIONS

Inside work: protected from weather conditions

Outside work: no effective protection from weather

Both inside and outside work: activities occur both inside and outside an office enclosure

Extreme cold: below 32 degrees for periods of more than 1 hour throughout the normal course of a day

Extreme heat: above 100 degrees for periods of more than 1 hour throughout the normal course of a day

Noise: employees must shout to be heard over ambient noise level (hearing protection required)

Vibration: exposure to oscillating movements of extremities or whole body

Potential hazards: moving parts, electricity, gas, scaffolding, chemicals, etc.

Terminal viewing: extended viewing of screens

Atmospheric conditions (in non-confined spaces): fumes, odors, mists, gases, poor ventilation, etc.

Oils: air and/or skin exposure to oils and other cutting fluids

Respirator: use of a respirator is required

Physical stamina: due to emergency or work load demands, subject to extended work hours requiring stamina beyond normal demands or levels

None: employee is NOT substantially exposed to adverse environmental conditions (work occurs in typical office or administrative environment)

ACTIVITY

Essential

Non-Essential

Rarely

Occasionally

Frequently

Standing (on a hard surface)

Walking

Talking

Hearing

Seeing

Pushing up to 50 lbs.

Pulling up to 50 lbs.

Lifting or carrying up to 50 lbs.

Moving (continuous motion)

Reasoning or solving problems

Reading

Writing

Performing mathematical calculations

Adhering to deadlines under pressure

Learning or retaining technical information

Interacting with customers or visitors