Assistant Practice Manager - Primary, Specialty & Immediate Care Clinic (Century City)

Carolinas MGMA; California (MO); On-site; USD 64,000 - 138,000; Full time

Job summary

A leading healthcare organization is seeking an Assistant Practice Manager for its Primary & Immediate Care office. The role involves overseeing staff communications, managing patient care logistics, and ensuring effective clinic operations. Ideal candidates will possess strong supervisory and interpersonal skills, along with knowledge of medical terminology and administrative processes.

Qualifications

• Experience in recruitment, performance appraisal, and staff training.
• Ability to work flexible hours including weekends.
• Manage patient services in a private practice or community clinic.

Responsibilities

• Oversee business and patient care support functions.
• Manage staff communications and call center operations.
• Ensure quality and safety reporting and revenue cycle management.

Skills

Supervisory skills

Analytical skills

Interpersonal skills

Writing skills

Knowledge of medical terminology

Tools

MS Word

Excel Spreadsheet

CareConnect system

Job description

Description

In this role, you will report to the Director of Operations and Practice Manager, helping to oversee the business and patient care support functions for the Primary & Immediate Care office in Century City.

The assistant practice manager is responsible for staff communications, the call center and patient access, administrative and financial analysis, care coordination of clinical services and communication, space management, clinical outcomes, quality and safety reporting, revenue cycle management, and policy development and deployment.

This role will work with the Lead Physician, operation clinic leads/supervisors, Medical Director, and Director of Operations to assure an overall effective operation of clinic.

Salary Range: $64,800-$137,600 Annually

Qualifications

Required:

• Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.
• Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.
• Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.
• Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.
• Working knowledge of medical terminology.
• Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.
• Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.
• Working knowledge of major medical insurance plans.
• Ability to work occasional weekends or evenings as required.

Preferred:

• Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.
• Working knowledge of the CareConnect system.
• Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic.
• Accounting skills to plan, prepare and analyze revenue and expense budgets.