Assistant Practice Manager

Derma Health Institute; Gilbert (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Derma Health Institute in Gilbert, Arizona is seeking a dedicated team member to support the Practice Manager. In this role, you will assist in achieving revenue goals, provide excellent customer service, and manage clinic operations.

The ideal candidate has a passion for the aesthetics industry, with at least 2 years of experience in customer service roles, and a background in Medspa operations is preferred.

Qualifications

• 2+ years in a customer service or office role.
• Background in Aesthetics and Laser or experience at a former Medspa.
• A passion for this industry is a must.

Responsibilities

• Assist the manager in achieving monthly and annual revenue and profit goals.
• Providing assistance and support to providers in producing customer quotes.
• Greet and check-in & check-out patients while providing excellent customer service.

Skills

Customer service skills

Organizational skills

Communication skills

Job description

About You:

• Ability to multi-task within set deadlines
• Excellent customer service and communication skills
• Strong organizational skills with attention to detail
• Goal oriented and eager to win
• People person; handle varied personalities and personal situations
• Desire and ability to learn quickly
• Positive approach/outlook

Responsibilities and Duties:

Support the Practice Manager in leading the team to execute all strategies and tactics such as;

• Assist the manager in achieving monthly and annual revenue and profit goals
• Providing assistance and support to providers in producing customer quotes and talking through treatment options
• Provide your team with coaching, feedback, and encouragement
• Greet and check-in & check-out patients while providing excellent customer service
• Perform general office duties at the front desk & back office such as answering phones and scheduling appointments.
• Manage clinic inventories and incoming products

Qualifications:

• A passion for this industry is a must!
• Background in Aesthetics and Laser or experience at a former Medspa
• 2+ years in a customer service or office role