Assistant Personal Training Manager

Fitness Ventures (Crunch Fitness); Santa Clarita (CA); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life Insurance (full time)

Paid time off

Free gym membership!!!

Commissions and bonuses

Job summary

Crunch Fitness is seeking an Assistant Fitness Manager to lead the department and support a high-performing team in delivering exceptional member experiences.

The role emphasizes coaching, scheduling, and achieving monthly financial goals, with a focus on PT sales, staff development, and collaboration with the membership team. Fitness management experience and current trainer certification are required.

Qualifications

• Experience managing fitness teams or clubs.
• Certified trainer status required.
• Strong sales and client retention abilities.

Responsibilities

• Lead trainer teams and oversee daily operations.
• Drive PT sales and schedule management.
• Coach trainers on performance and accountability.
• Collaborate with Membership Team for PT sales.
• Serve as Manager on Duty when needed.
• Maintain high-quality member experiences.

Skills

Fitness management

Certified Trainer

Sales skills

Leadership

Team management

Communication

Education

Exercise Science or Sports Management Degree

CPR/AED Certification

National Certification (First Aid)

Tools

Datatrak Calendar

Job description

We are a fast-growing fitness company that grows leaders, with many opportunities for growth and advancement. Crunch is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals, making Crunch Fitness an amazing company to work for.

Job Type

Full-time

Salary

$33,000.00 - $50,000.00 per year

Shift

8-hour shifts - Day/Evening shifts - Some weekend availability.

Experience

Fitness management experience (Required) / Certified Trainer (Required)

Work Location

One location

Benefits

• 401(k)
• Health/Dental/Vision insurance
• Life Insurance (full time)
• Paid time off
• Free gym membership!!!!
• As a performance-based company, you will have opportunities for growth.
• Control your pay with Daily Pay!
• Employee discounts
• Long- and Short-Term Disability
• **Discounted certifications from NASM**
• Maximize your pay by earning COMMISSIONS and BONUSES with your hourly rate!

Job Overview

The Assistant Fitness Manager (AFM) is the assistant business leader of the department. He/she creates and supports team culture to drive operational excellence and deliver a superior member experience.

AFM’s are goal oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Business Leader

Business management of the trainers including bi-monthly meetings, monthly projections, PT calendar management, lead and client communication, and oversight of trainers delivering training services.

Conduct timely and relevant business management meetings to support trainer development.

Accountability of team’s business deliverables by setting targets, following up, providing feedback and support for progress.

Collaborate with Membership Team for PT Sales at POS.

Assume Manager on Duty responsibilities in the absence of the GM/AGM.

Operational Management

PT business and sales coaching.

Utilize Datatrak Calendar to create floor schedule and manage the team’s ability to deliver service on the floor.

Generate PT Sales leads, schedule lead generation activities, and support trainer development to build a successful business.

Set goals in support MMCO and EOMCO and execute the proper follow up post event.

Execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities.

Support trainers through financial planning as it relates to the compensation plan.

KPI Management

Achieve monthly and annual department financial goals.

Proactively address business trends in CKO conversions, client attrition and client training frequency.

Performance management of all trainers.

Client Relationship Management

Communication with potential leads and all clients

Client coverage and sharing across all tiers

Management of all client pipelines, inclusive of new members

Clearly outline the pipeline responsibilities in partnership with the AFM on staff (where applicable), and with the oversight of PT senior leadership.

Scheduling of new member CKO's

Leader of Team Culture

Collaborate with all departments of the club to achieve interdepartmental synergy.

Manage optimal staffing targets to meet the needs of the business, which includes the interview and hiring process.

Behavior and performance management of trainers in order to maintain a high-quality team to uphold the brand standards and expectations of their role.

Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff.

Identify, collaborate, and align on key talent to advance trainer careers.

Requirements

• Demonstrate the ability to drive financial performance
• Exhibits sales skills with a specific focus on attracting new clients and retention
• Strong business acumen
• Ability to create a positive team culture with adherence to brand standards
• Demonstrates leadership capability
• Possess collaborative social skills and strong desire to interact with members, clients, and staff
• Ability to manage high volume of inbound communication and react in a timely manner
• Ability to create team accountability through structured timelines, action plans, and required documentation
• Strong technical skills
• Ability to hire, train and direct staff who match the brand
• Strong active listening skills
• Excellent written and oral communication skills
• Enthusiastic and passionate about the fitness industry
• Demonstrated ability for successful team leadership
• Exercise Science or Sports Management Degree preferred. Current national certification, CPR/AED, First Aid.

At Crunch Fitness we are committed to helping our team members and members to become the best version of themselves. We're changing the landscape of the fitness industry and believe that fitness can be accessible, affordable and a way of life for everyone. There are no Judgments here = not too much or not enough, no stares of disapproval.